Totally agree - got a wanky response at 6pm saying sorry but they can't refund postage until midnight because the 13th is not over. When the fk do royal mail deliver parcels after 6pm!!!!!!
Amazon have long gone to shit - the sooner everyone realises this the better.
This, fucking Amazon - got the confirmation email of dispatch from them at 3pm yesterday!
There's nothing more rage inducing than a pre-order guarantee failing to turn up on the day.