Had a little problem when ordering a camera. Paid for next day delivery (to deliver on Friday) and it made it from Paris to Cambridge in a few hours. Then DHL claim they forgot to put it on the van so I had then had to wait until Monday for delivery. Pixmania then refused to refund my P&P costs.|
DHL are renowned for this in my area, they will wait a day or two to make sure they have enough to deliver to make the 25 mile extra trip from Norwich to the seaside worthwhile.
Act like a dumbshit and they will treat you as an equal