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Sony sorry for SOCOM beta collapse News

PlayStation 3 News by Robert Purchese

9 September, 2008

Sony has apologised to would-be soldiers whose SOCOM: Confrontation beta experience was ruined by overwhelming demand on the game servers.

Developer Slant Six will be rolling out the first of many patches today at noon, which means game servers going down for a couple of hours.

Patch version 1.10, according to the official website, adds regional European and Australian servers as well as various stability fixes.

There's still more to do, but subsequent updates will aim to tackle this in bite-sized chunks. And let us not forget that this is a beta test, which is, er, designed to pick up on this sort of thing so it won't happen when the game is actually finished.

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Comments: 1-33 of 33 in total

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mkreku
09/09/08 @ 08:21
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But this thread will most certainly claim this is all Sony's fault and only Sony can do horrible, horrible, mistakes like this on a free beta test.
Aretak
09/09/08 @ 08:24
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"But this thread will most certainly claim this is all Sony's fault and only Sony can do horrible, horrible, mistakes like this on a free beta test."

Uh, but it is Sony's fault, no? They knew exactly how many people would be involved in the beta since they were the ones giving the access keys away, so an excuse of "overwhelming demand" doesn't really stand up. I couldn't really care less as I haven't even bothered to finish downloading the original file yet, but it doesn't really reflect well on Sony that a beta they're in absoloute control of has fallen over so badly.
Stu
09/09/08 @ 08:27
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Hmm, but how can they know for sure how well the servers will stand up until they get lots of people on them?

I also don't care, as I don't even own a PS3. Not sure what I'm doing on this thread, really.
stepneg
09/09/08 @ 08:27
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LOL
the_dudefather
09/09/08 @ 08:27
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A beta test having server problems on its first day?

Gadzooks! someone alert the newspapers!
Widge
09/09/08 @ 08:35
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I haven't had a go at this yet. Who remembers when Warhawk went live last year? Disaster! Smooth as anything now though.
SBfistfun
09/09/08 @ 08:38
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Can't be any worse than the ongoing shitness of EA's efforts with battlefield Bad Company surely? And that had a beta (with server problems) and a demo (with server problems)!
DFawkes
09/09/08 @ 08:42
#8
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If I'd have bought the full game and this happened, I'd have been pissed. Thankfully this is a beta, so I didn't pay for the privilage and don't mind. Of course, if it isn't at least functional by the time the beta stops, I wouldn't buy the game, but as long as the kinks are ironed out, it's all good.

Remember a beta is a privilage, not a right.
MrMarbles
09/09/08 @ 09:01
#9
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Well this bodes well for MAG doesn't it.
oreillymj
09/09/08 @ 09:02
#10
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Surely someone at one of these game companies/tool, engine developers has come up with a way of simulating load?

No? Is that too obvious? An army of bots which hammer the servers to find their breaking point.

Widge
09/09/08 @ 09:04
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I reckon it'll still have hiccups on launch, don't think I've heard of anything thats had an issue free online launch really.
Dark_Era
09/09/08 @ 09:06
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if anybody moans about this then, we have a problem, go check out the definition and use of the term "beta test"

lol
Edited 1 times, most recently on 09/09/08 @ 10:13
Chufty
09/09/08 @ 09:07
#13
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Wtf, why are they even apologising that a beta isn't working entirely correctly? It's a beta....

That's what happens when you give the man in the street a beta copy I suppose.

Arbiter +1
inni786
09/09/08 @ 09:10
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if anyone has been beta testing football manager live they would understand what has happened with socom.
I expected there to be problems just as i have experienced with fml but its good that sony are on top of it and are getting patches on asap.
I had a good fragging session last night, there were slow downs but overal it was an enjoyable experience.
Not sure about paying £40 for the finished game though, if it was online and ofline then maybe, oh yeah, it needs to have the headset added to that price but i guess the entire package will cost upto £50?
kj66246
09/09/08 @ 09:11
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Please Stop Moaning

Its a test...





mcbi4kh2
09/09/08 @ 09:14
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An army of bots which hammer the servers to find their breaking point.


Why would you want that? They would just be depriving people of a free beta. First couple of days are patchy but it will run fine for the next 3 and a half weeks. Im usually bored of a game by then anyway so its pretty much a free game.
degville
09/09/08 @ 09:18
#17
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I believe the American keys could be used 3 times so there is even more scope for overload especially if you make the assumption ( which was clearly wrong) that you wouldn't get close to 100% take up.

You can test load artificially to a point but you can't get the spread of connection speeds latency ebb and flow of load etc. without spending a huge amount of time and resources on it.

Please remember that you have not been charged for this and part of your agreement in taking part takes account of this crapness.
DrDamn
09/09/08 @ 09:27
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@Aretak
"They knew exactly how many people would be involved in the beta since they were the ones giving the access keys away"

Doesn't exactly follow. You know how many people *could* access, but not how many people *will*. You have to send out more beta keys than the number of people who you want to test the service with, as some won't even bother to finish downloading the file ;). So there can be a higher than expected percentage of people actually taking up the offer.
mikeck
09/09/08 @ 09:58
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"if anybody moans about this then, we have a problem, go check out the definition and use of the term "beta test" "

So that would be having an NDA to sign, and a forum/feedback option to alert the devs...which SOCOM does not have - this is also called 'Online Multiplayer Demo' on the download list in account management/view downloads.

If it was actually a beta then people wouldn't really have the right to moan - but this is not technically a beta ;)
Edited 1 times, most recently on 09/09/08 @ 10:59
degville
09/09/08 @ 10:05
#20
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of course its a beta its just a latter stage beta, they are now testing the scalability ( or lack of ! . which broadly speaking doesn't need feedback in the way functionality testing would...

specialistboo
09/09/08 @ 10:12
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Nice to see them doing somthing about it, ea have'nt done much for BFBC and i paid full price for that...
miiiguel
09/09/08 @ 10:42
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"But this thread will most certainly claim this is all Sony's fault and only Sony can do horrible, horrible, mistakes like this on a free beta test."

Didn't happen. Now go take a look here: http://www.eurogamer.net/article_discuss...
Apostle
09/09/08 @ 10:50
#23
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So if they're adding regional servers for the EU and Australia now, then previously we must have been connecting to the US servers to find our games? No wonder the load was too much then. Makes you wonder if they intended the EU beta at all then, obviously why they limited the numbers here.
mcbi4kh2
09/09/08 @ 11:22
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@miguel
What is your point? A title like that will always, always start a fan boy war. No matter which side it is on.
Edited 1 times, most recently on 09/09/08 @ 12:23
RustyBullet
09/09/08 @ 11:44
#25
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First off i think the Beta of SOCOM is piss poor, and @ SBfistfun I dont know what you mean about BF Bad Co i have had one bad night and that is all. BFBC takes a dump in the face of SOCOM. (But then that is why i play that on the 360)
Monkey
09/09/08 @ 12:01
#26
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I'm more concerned about the idiots that group up on a server and vote to kick you off not long after you arrive.
Once they realised that the kick functionality didn't work I got team-killed at the start of a new mission and as it had no respawn I was a touch miffed.
I did have my revenge though, next mission start 5 down courtesy of my M4, that'll learn em.
Not to castigate one nation based on the actions of a small few I will be very happy to see EU servers!
:|
bad09
09/09/08 @ 12:34
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Sony sorry for SOCOM beta collapse?

Well I'm sorry to, sorry I took part in the beta. I know it's a PSN game but it's really a bad and sorry looking game that wants to be Ghost Recon.

I feel a little guilty taking part in the beta so many people missed out and want keys (you're not missing anything guys!) and there is me pretty much discarding it after one day!

(may give it another try, if really bored)

cad-man
09/09/08 @ 12:40
#28
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Well I have had a few laggy games on this so far and a few failed attempts at getting connected, tried setting up the clan as i have about a dozen mates with the beta so I was keen to see how that side works. Not all can accept the invites and the network not logging scores etc is a pain.

Still if this is part of testing great just hope someone is listening and actioning the feedback! Decent feedback that is!!
Edited 1 times, most recently on 09/09/08 @ 13:41
krudd
09/09/08 @ 13:06
#29
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Well I just got an email inviting me to download it (though I got a key here last friday) and the title of the email was as follows:

"Download an exclusive multiplayer demo for SOCOM: Confrontation now"

Keyword being demo there!! If that's how they are marketing it then ....wtf?!? I played a good few games and kinda enjoyed it but gave it some room for improvement as I was told it was Beta quality, but demo?
mikeck
09/09/08 @ 13:52
#30
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""Download an exclusive multiplayer demo for SOCOM: Confrontation now"

Keyword being demo there!! If that's how they are marketing it then ....wtf?!? I played a good few games and kinda enjoyed it but gave it some room for improvement as I was told it was Beta quality, but demo?"

+1 - but nobody wil pay any attention...people seem to think it's a beta for some strange reason ;)
ulstersoldier
09/09/08 @ 13:57
#31
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For goodness sake stop the moaning. it's a beta what do you want for nothing. Tell you a simple fix to all these moaning ***** is if u don't like it delete it. end of story.
Raajaa
10/09/08 @ 12:17
#32
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Pfffffff, this game really is shit.. You finally find a game where things look stable, no warping around the map etc. only to find you CANT JOIN IN THE GAME AS ITS IN PROGRESS! This was the case even after round end which I sat and waited for, the game restarted and didn't let me spawn in? Horrendous. Definitely giving this a miss

(Its also full of wannabe marines barking orders in 'army speak' - bunch of douchebags..)

Gonna take ulstersoldier's advice and uninstall this POS.
pld
11/09/08 @ 19:52
#33
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only wish i had the beta this is the only thing i got my ps3 for o well back to the 360 till it comes out

Comments: 1-33 of 33 in total

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