Sony will compensate anybody who bought a faulty launch version of Assassin's Creed: Bloodlines from the PlayStation Store.
"Yes, there was an issue with the original download," a Sony spokesperson told Eurogamer. "It was pulled from the store and we are issuing replacement codes for those people who purchased the content before 12pm GMT on 20th November."
Problems arose after Sony speedily replaced the broken file, as the PlayStation Store treated the working copy as a new game and demanded disgruntled owners pay another £24.99.
One Eurogamer reader wrote to tell us Sony had shut up shop and not responded to phone calls, emails or updated the European blog to explain what was going on.
Ubisoft, for its part, said this is "a customer service issue of Sony".