Jump to navigation
Advertisement

Sony pulls PS3 firmware update 2.4 News

PlayStation 3 News by Robert Purchese

3 July, 2008

Sony has decided to recall PS3 firmware update version 2.4 after it broke a "limited number" of consoles.

The platform holder said console owners' concerns are top priority and the patch - which introduces the trophy system and an in-game XMB - will not be re-released until it has been fixed properly.

"As has been reported on many gaming blogs and websites, we have temporarily taken Firmware v2.40 offline," said Sony on the official US PlayStation blog.

"We've received a limited number of calls from consumers experiencing an issue with installing the system software update on their PS3. While our consumer services department has seen a low volume of calls on this topic, we are committed to providing the PS3 community with XMB access features delivered in the v2.40 update.

"We are working diligently to isolate the problem for those few consumers and to identify a solution before we put the firmware back up," the statement concluded.

Eurogamer readers have been airing worries over the firmware fiasco in the forum. Reports suggestion the problem revolves around a hard drive corruption that stops the PS3 finishing its boot-up sequence.

How many of you have had this problem, Eurogamer readers?

Advertisement

Want to comment on this article? Log in, or register!

Comments: 1-50 of 91 in total | next 50 »

Poster
Comment Low-scoring comments hidden. Log in to see them!
Kill_Crazy
03/07/08 @ 07:39
#1
0
You buried this comment
Comment below viewing threshold
Show
You could of said that formatting the hdd works. A pain and unwanted but a workaround for those who are screwed.
lennon
03/07/08 @ 07:41
#2
0
You buried this comment
Comment below viewing threshold
Show
It worked ok for me. Cant say its especially impressive or been worth the wait but I suppose I should have been grateful that my console still works.
kj66246
03/07/08 @ 07:44
#3
0
You buried this comment
Comment below viewing threshold
Show
Opps. I don't think they meant to do that...

Sometimes its like sticking Needles in your eyes watching Sony do things. :-(

p.s. My 60gb Launch machine is fine and dandy with 2.4
Edited 1 times, most recently on 03/07/08 @ 08:44
Darren
03/07/08 @ 07:45
#4
0
You buried this comment
Comment below viewing threshold
Show
So if this firmware is fixed will people who already have v2.40 and have PS3s that appear to working fine be able to download this "improved" version? I presume the revised one would have to be v2.41 otherwise our PS3s would report that we already have the latest version.

It's very odd though that it's not the firmware that is actually faulty but somehow the HDD gets corrupted during the install such that some people cannot access their PS3s. How come it worked for some people and not others? Is it related to the size of the HDD? I have a 320 GB HDD installed in mine with some 176 GB free.

Edit: spelling
Edited 1 times, most recently on 03/07/08 @ 09:52
light&shadow
03/07/08 @ 07:47
#5
0
You buried this comment
Comment below viewing threshold
Show
Downloaded 2.4 yesterday evening and got a few trophies in SSDHD. Launch model ps3 working like a charm.
mikeck
03/07/08 @ 07:51
#6
0
You buried this comment
Comment below viewing threshold
Show
Downloaded and installed 2.4 yesterday morning at 10.00am and been working like a charm ever since ;)
GamerG
03/07/08 @ 07:52
#7
0
You buried this comment
Comment below viewing threshold
Show
My mates did, funny thing was he got it on Sunday while his 360's in the shop as it broke down on the weekend!

I think he's going to take it back to the shop though rather than try a repair himself.
Beano
03/07/08 @ 07:55
#8
0
You buried this comment
Comment below viewing threshold
Show
Oh nooo... this thread will be huge when the Xbots get home from school :)

(no problems here btw - Launch EU console with 320GB HDD)
Edited 2 times, most recently on 03/07/08 @ 08:58
the_dudefather
03/07/08 @ 07:57
#9
0
You buried this comment
Comment below viewing threshold
Show
@Beano
in case of emergency, break open the 'RROD' comeback box ;)
thomas_lawton
03/07/08 @ 07:59
#10
0
You buried this comment
Comment below viewing threshold
Show
I've had this problem, having a new one delivered today
rhubarbandcustard
03/07/08 @ 08:01
#11
0
You buried this comment
Comment below viewing threshold
Show
I call Bull on this story.

Sony have an exemplary record with firmware updates. My PS3 updated without a hitch, as I expected did every one else's. Expect the firmware available to download again anytime soon, once Sony realise it is just malicious internet muck spreading.
APHIZM
03/07/08 @ 08:01
#12
0
You buried this comment
Comment below viewing threshold
Show
@Darren - Good point. I hope I don't have to download a 2.41 just because of a few borked machines.

p.s. My 60gb launch is working great with 2.4 - now if we could just get the Trophy enabled games rolling out.....
Beano
03/07/08 @ 08:01
#13
0
You buried this comment
Comment below viewing threshold
Show
@the_dudefather: Well.. there's no excuse for distributing firmwares/updates that bricks consoles - both MS and Nintendo have allready done this, and now Sony apparently... shame :(

But the Xbots will run with this one for sure... as usual ;)
Edited 1 times, most recently on 03/07/08 @ 09:02
Scimarad
03/07/08 @ 08:02
#14
0
You buried this comment
Comment below viewing threshold
Show
"Eurogamer readers have been airing worries over the firmware fiasco in the forum."

Odd, I was just in that thread and the general consensus seems to be the whole thing is rather overblown. Kind of like that comment, in fact...
rufus_the_stunt_bum
03/07/08 @ 08:04
#15
0
You buried this comment
Comment below viewing threshold
Show
Patch installed fine, though had a couple of system freezes, one loading a game and another quiting.
the_dudefather
03/07/08 @ 08:04
#16
0
You buried this comment
Comment below viewing threshold
Show
@Beano
agreed, neither console is a saint (and the wii) but any excuse to say PS3SUX HOW ABOUT THAT CELL P0WER FANBOIS LOLOLOLOL
mikew1985
03/07/08 @ 08:06
#17
0
You buried this comment
Comment below viewing threshold
Show
Yeah i noticed this last night when i turned on my PS3 just after midnight and it told me I had the latest firmware with v2.36.

Was looking forward to seeing what the update did but nontheless would rather a working console and an upgrade later.
alimokrane
03/07/08 @ 08:07
#18
0
You buried this comment
Comment below viewing threshold
Show
These things are normal and happen all the time. same issues arise with xbox updates too.
farticusmaximus
03/07/08 @ 08:09
#19
0
You buried this comment
Comment below viewing threshold
Show
This isnt the first time a firmware update has bricked a few consoles (from various manufacturers), and it won't be the last.


@Beano

When you start spouting childish names like XBOT then expect to have some backlash.


"I call Bull on this story."

Grow up.
designerheadache
03/07/08 @ 08:10
#20
0
You buried this comment
Comment below viewing threshold
Show
works ok for me, although i have to say, it has encourage me to backup my game saves before every update

.. just... in... case.
bad09
03/07/08 @ 08:10
#21
0
You buried this comment
Comment below viewing threshold
Show
Like many of you I had no probs at all, but it's def not bull like rhubarbandcustard said, go on the official forum as well as EG and people did have problems it seems.
zuljin
03/07/08 @ 08:11
#22
0
You buried this comment
Comment below viewing threshold
Show
@Darren
If you look on the blog, it says that apparently the only problems are during the install. If you've downloaded 2.4 and its running, then you're fine.
Psiloc
03/07/08 @ 08:12
#23
0
You buried this comment
Comment below viewing threshold
Show
Had a freeze on startup yesterday some time after updating, had to turn it off at the back, but after that it worked OK. In-game XMB does seem rather glitchy though and I was expecting a 2.41 sooner rather than later anyway.
penhalion
03/07/08 @ 08:14
#24
0
You buried this comment
Comment below viewing threshold
Show
The problem with Sony is that they are releasing firmware on a ridiculously regular basis in order to try to keep up with the joneses (or in this case Gateses). The more firmwares released, the higher the probability that one of them will be lethal to the console.

I didn't update yesterday as I always wait a few days before doing so to see if the new firmware will finally be the one that goes nova

edit:can't spell :)
Edited 1 times, most recently on 03/07/08 @ 09:15
spookyzombie
03/07/08 @ 08:14
#25
0
You buried this comment
Comment below viewing threshold
Show
What an utter cock up.

When the new firmware arrives I really hope they include some trophies for exsisting titles.
Garulon
03/07/08 @ 08:15
#26
0
You buried this comment
Comment below viewing threshold
Show
Sony are BACK! :)

Play the clown music, boys!
kj66246
03/07/08 @ 08:17
#27
0
You buried this comment
Comment below viewing threshold
Show
bad09 Wrote: "go on the official forum as well as EG and people did have problems it seems."

Their just Xbot plants pushing their propaganda... ;-)
GamesConnoisseur
03/07/08 @ 08:18
#28
0
You buried this comment
Comment below viewing threshold
Show
Mmm? I dont see any Xbots coming in and screaming abuses, only the certain PS3 fans attempting to hetting the crowds up so would likely fall on anyone daring to criticise Sony!

Its no joke to have bricked console, I have had RROD once on my X360 its aint funny and it is no funnier when it happened to the other console.

I was quite wrong when I posted yesterday in separate thread that the reports of bricking must be very very rare and everyone should still go ahead and download the firmware. I would not want to be held responsible by anyone.

From the posts I see, certainly quite few occurrences of the problem, quite enough for Sony to pull it and whilst they should have tested the firmware more throughly, still the hiccups will always happen, and applauding them for acting quickly on reports of problems.

Will expect to see updates on this problem from Sony and EG.
Edited 1 times, most recently on 03/07/08 @ 09:48
bad09
03/07/08 @ 08:19
#29
0
You buried this comment
Comment below viewing threshold
Show
@ kj66246

Very true, just like the 3-10 RRODs the PS fanboy plants experience with 360 :)
kj66246
03/07/08 @ 08:20
#30
0
You buried this comment
Comment below viewing threshold
Show
@GamesConnoisseur - They are all at Skool.
:-)
stevencole7
03/07/08 @ 08:21
#31
0
You buried this comment
Comment below viewing threshold
Show
No probs here either. 2.4 working a treat....
Gradius
03/07/08 @ 08:23
#32
0
You buried this comment
Comment below viewing threshold
Show
So if I own an out of warranty system and the update borks it, will Sony send me a new system ASAP free of charge with a letter and free gift by way of apology....or not?
Beano
03/07/08 @ 08:23
#33
0
You buried this comment
Comment below viewing threshold
Show
@farticusmaximus: Ok?.. I wasn't aiming at you btw... just in case.

PS. I'm a Xbox 360 owner myself. I'm talking about sad "fanboys" and not "owners".
kj66246
03/07/08 @ 08:23
#34
0
You buried this comment
Comment below viewing threshold
Show
Weired that, I have had 4 RROD's and I have never even owned a threefixme ;-)
Beano
03/07/08 @ 08:23
#35
0
You buried this comment
Comment below viewing threshold
Show
"When the new firmware arrives I really hope they include some trophies for exsisting titles. "

Will not happen.
systems
03/07/08 @ 08:24
#36
0
You buried this comment
Comment below viewing threshold
Show
It worked ok for me, but the Super Stardust update kept rebooting me. Took about 5 attempts (and reboots) to get the update started.
Edited 2 times, most recently on 03/07/08 @ 09:26
prolific8
03/07/08 @ 08:33
#37
0
You buried this comment
Comment below viewing threshold
Show
ps3lol.
rob76
03/07/08 @ 08:36
#38
0
You buried this comment
Comment below viewing threshold
Show
This gen teaches us that Microsoft is not a hardware company and Sony is not a software company. They should join forces and produce a killer machine.
AJUK
03/07/08 @ 08:37
#39
0
You buried this comment
Comment below viewing threshold
Show
Always makes me nervous when installing an update like this. At least if my 360 gets bricked I know I have another year or so left on my free three years replacement. My new PS3 is not covered by anything like that :( It's always nervewracking, that said mine seems to be working fine at the momnt, so i guess I'm one of the lucky ones?
CannonAnBall
03/07/08 @ 08:40
#40
0
You buried this comment
Comment below viewing threshold
Show
Everything works fine. I did however have to try 3 times for SSHD to start downloading/install.

My only gripe is that I wish things were a little quicker.
Edited 1 times, most recently on 03/07/08 @ 09:40
JonFE
03/07/08 @ 08:40
#41
0
You buried this comment
Comment below viewing threshold
Show
"I call Bull on this story."

Apparently Sony doesn't.
Madafunkola
03/07/08 @ 08:41
#42
0
You buried this comment
Comment below viewing threshold
Show
On the subject of borked updates, I put PES 06 (X360) in the other day for a bit of a kick around with my buddy, it downloaded an update and now it won't load at all. Anyone else had this?
DrDamn
03/07/08 @ 08:50
#43
0
You buried this comment
Comment below viewing threshold
Show
@AJUK
Unless the update causes a RRoD no you aren't covered for 3 years.

I think the lack of gloating from the more intelligent 360 fans is probably related to the fact that the last two fall updates for the 360 have had similar issues. As Farticus said, it's not the first and won't be the last issue like this.
GamesConnoisseur
03/07/08 @ 08:51
#44
0
You buried this comment
Comment below viewing threshold
Show
Fair comment, should have simply said see no Xbots.....yet!

Fanboyism is tiring where ever they come from, so if by end of today there is no Xbot rabid spewings and also vice versa in this single thread, that would be certainly a big day in my book!
yupyup
03/07/08 @ 08:53
#45
0
You buried this comment
Comment below viewing threshold
Show
This is Living.
bioreit
03/07/08 @ 08:58
#46
0
You buried this comment
Comment below viewing threshold
Show
@ rhubarbandcustard

Nice to see the kneejerk reaction of a true fanboy there. Did you actually read the article? Did you read the link to the OFFICIAL US Playstation blog? I'm guessing no. They have received actual calls to their helpline, so is not just constrained to the Internet.

This is a genuine problem on a limited scale and Sony are doing the right thing in pulling the update until they get it sorted so that no other users get affected.

I think you owe Rob and Eurogamer an apology for accusing them of lying. If you don't, it just proves how utterly unreasonable and blinded by faith you and your ilk are.
elmerfudd
03/07/08 @ 09:01
#47
0
You buried this comment
Comment below viewing threshold
Show
mine was fine..

(crosses fingers that it will remain fine)
OnlyMe
03/07/08 @ 09:03
#48
0
You buried this comment
Comment below viewing threshold
Show
Looks like I'll be backing up my data before a new system upgrade from now on. Just in case, you know.
makeamazing
03/07/08 @ 09:09
#49
0
You buried this comment
Comment below viewing threshold
Show
@ rhubarbandcustard dont talk such rubbish.

Its not muck spreading, I am a PS3 owner and pro sony... but having a 3 month old machine die because of a firmware update is pretty upsetting. Of course it will be a big issue to anyone its happened to, even if its only a small number. The machine isnt cheap. But to be honest i feel most sorry for anyone whos machine is out of warrenty, I hope they get replacement machines.

I was lucky I was able to take it back to the shop and get a new replacement machine, but Sony were offering me a reconditioned replacement machine...so i was fortunate i contacted the place i purchased it from. The only downside is that there doesnt seem to be much stock of PS3's anywhere in the area i live.
Eighthours
03/07/08 @ 09:09
#50
0
You buried this comment
Comment below viewing threshold
Show
@GamesConnoisseur - They are all at Skool.

Given that in your previous post you couldn't use the correct form of "they're", I presume you're playing truant.

Comments: 1-50 of 91 in total | next 50 »

Want to comment on this article? Log in, or register!

X View gallery