Smedley posts open letter
To Star Wars Galaxies fans.
As resentment towards the "New Game Enhancements" in Star Wars Galaxies continues to grow, Sony Online Entertainment president John Smedley has invited the community to highlight the issues which urgently need addressing.
In a post on the SWG forums, Smedley wrote: "Obviously the NGE has stirred up a lot of strong feelings among the SWG playerbase. There is no denying these changes have upset some of our players.
"While I can certainly understand and respect these feelings, I assure you we approached them with a longer term strategy in mind and with the best of intentions. That strategy is to lay the foundation for a longer term vision of the game that will keep people playing for the long haul."
Smedley went on to assure players that he and his SOE chums are "not sitting in our offices thinking of ways to upset our paying customers" before inviting said customers to chip in and have a good old moan.
"In this thread, could you please list the top issues you see needing to be addressed in the short term," Smedley wrote.
"We will be watching this thread carefully and taking notes, and posting an ordered list of stuff we'll take care of (and we'll try to say how quickly we can do it as well)... If you really want to help, here's your chance."
So far, responses have been mixed. As in, some posters are a bit cross ("How about fix all the ways you SCREWED PEOPLE OVER") and the rest of them are really, really cross ("YOU HAVE NO CREDIBILITY LEFT MR. SMELLY - YOU LOST THAT A LONG TIME AGO. ANY LETTER FROM YOU MEANS ABSOLUTELY NOTHING.") Someone's even come up with an idea for a new profession featuring Smedley himself. How marvellously bold.
Another poster did write: "Nicely said, I hope people will use this as an opportunity to be constructive," but they forgot to add that anything to do with Star Wars is inherently flawless by its very nature. No, we haven't played it. We just know.
You may also like...
-
Sony confirms PS Vita 1st Party digital only game prices
-
Call of Duty: Black Ops has best game ending ever, says Guinness World Records
-
Sony explains PlayStation Vita game price strategy
-
DICE working on multiple Battlefield 3 fixes
-
3DS Ambassador Super Mario Bros. game updated
-
Halo 4 Master Chief action figure flaunts new suit design
-
Rockstar mulling LA Noire 2 development
-
Tim Schafer: publishers aren't evil
-
Mojang: no plans for Minecraft on Vita
-
Apple begins Foxconn factories inspections
-
Fallout: New Vegas dev asks fans what game they would like it to Kickstart
-
UK Top 40: Kingdoms of Amalur: Reckoning beats Darkness 2
-
Sony's $50m Vita marketing campaign targets PS3 owners
-
Activision: games are relationships, "brands in people's lives"
-
Metal Gear Solid 5 expected between April 2013 and May 2014
-
Metal Gear Solid 3D demo on eShop this week
-
Making FIFA Street in the FIFA engine's image
-
Ridge Racer Unbounded delayed by four weeks
-
No plans for Journey PlayStation Vita version
-
EA evaluating FIFA Street features for FIFA 13
-
Skyrim gets high-res PC texture pack
-
Skyrim patch 1.4 now live for Xbox 360
-
Epic's Sweeney on graphics tech: "the limit really is in sight"
-
Skyrim patch 1.4 performance tip: make a new manual save
-
Sony admits "dropping the ball" with Demon's Souls









Comments (32) Latest comment 6 years ago
Comments threads automatically close after 30 days, but please feel free to continue chatting on the forum!
Comment below viewing threshold Show
If NGE stands for "New Game Enhancements" shouldn't it be "have stirred up"?
You see, that's exactly what's wrong with STAR WARS. Oh, and there's no sound in space. And Han shoots first.
Comment below viewing threshold Show
I'm sure not all the posts aren't like that, but I'm not going to read the forum to find out.
p.s. I chuckle everytime I read someone stating that some hugely successful business has "LOST ALL CREDIBILITY" because of some minor infraction.
Comment below viewing threshold Show
Comment below viewing threshold Show
LOL, damn right. Now there is example of where you could have used your caps-lock key and been fully justified.
Comment below viewing threshold Show
SHHUUUUUTTTT IITTTT!!!!!!
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Unless you hate parsnips, in which case THEY SUCK BIG!
p.s. I bet EG don't like parsnips, 'cos they are in the pay of the mighty potato empire.
Comment below viewing threshold Show
THAT'S SUCH OLD NEWS. I HAD THEM AGES AGO AND ALREADY RECOMMENDED THEM!!! YOU ARE THE EUROGAMER OF THE CRISP VARIETY WORLD!!!!!!!!
Comment below viewing threshold Show
Comment below viewing threshold Show
I expect it's nothing more than a token gesture to stem the bad blood from the older playerbase affecting the new, larger playerbase they were hoping the NGE would attract.
Comment below viewing threshold Show
If some constructive comment from the userbase helps them to find ways to keep the old school happy as well as the new players, then everyone wins. I'm sure its hard not to feel cynical if long term players have seen the game deteriorate in line with new a new business angle (perceived or otherwise), but sometimes you have to bite your lip to get the best thing for yourself. Cutting off your nose to spite your face and all that...
Comment below viewing threshold Show
The initial puzzles are just plain broken, if they can get that right then there's no hope for the rest of it.
If he needs to ask the public what is wrong with the game then he should be sacked.
It should be the biggest and best MMoRPG ever, instead it must be an expensive embarrassment for SoE.
Oh and the opening space battle was about as exciting as those parsnip crisps.
Help me Obi Wan....
Comment below viewing threshold Show
That's what I always think about STAR WARS games. "Surprisingly good" at best. The same goes for STAR TREK games. You'd be thinking they'd throw all their money at good studios to create superior content and release it, "when it's done". Instead, it seems like they couldn't care less. The last truely great STAR WARS game I completed was "TIE Fighter".
Comment below viewing threshold Show
Whoah, that good?!
/orders game
Comment below viewing threshold Show
Comment below viewing threshold Show
couldn't agree more.
They should have stopped at 3 movies & stopped games after Tie Fighter.
I was hopeful for Empire at War, but I'm unconvinced after playing the demo. Multiplayer may still save it, but the single player was more like heroes of might and magic then C&C.
Comment below viewing threshold Show
beetroot crisps.
the true next gen.
(which I realise technically brings the total to 8 words, not including this addendum. But you take my point. I trust.)
Comment below viewing threshold Show
The Knights of the Old Republic games are excelent, and exactly what a Star Wars game should be. Heck, KOTOR has a better story than all three of the prequels.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Witchcraft! How can there be 25months in the year?
This is not the post you were looking for.
Sorry.
Comment below viewing threshold Show
This appears to be a desperate call trying to keep the game before LucasArts decides to pull the plug of the whole thing.
Comment below viewing threshold Show
* Jumping in SWG just plays the /jump emote. It's not a proper jump and it just emphasises just how old and flawed that engine is.
Comment below viewing threshold Show
Fortunately I stopped playing SWG after I maxed out the levels and got bored to death.
Comment below viewing threshold Show
" You know this is two months old, right? The letter is dated 11-25-05. Good to see you checking your sources!"
Shut. Your. Cake. Hole.
Never let it be said I am not even handed. If I ever miss one, someone to sure to give me a poke OK?
Comment below viewing threshold Show
Comment below viewing threshold Show
Also I think adding Jedi was rather idiotic move since almost everyone will want to play one and you start to see a drastic class inbalance ... the fact this is supposed to be after the Jedi Purge makes things worst (universe inconsistence).
It does not matter if it was written 2 months, in fact it shows that SOA have not acted on the feedback/recived feedback/cares about feedback and its only a matter of time before they either moved towards a free model (with advertisement) or just pull the plug.
And as for why not Galaxies 2 ... well remenber who calls the shoots is LucasArts, not SOA.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
when you have over two years of missed targets, forgotten promises and countless fudged revamps behind you a silly letter like this following deployment of a game rewrite that was anounced and not openly discussed a day after releasing an expansion pack...... well it doesn't exactly instill trust....