Nintendo reacts to Wii issues Comments by Tom Bramwell

icelt: I don't know why you're upset with me for disagreeing with Sony's attitude, because having 4 shinny lights on a small screen is different from having it in 17" screens. Anyway I'm not "bitching", I'm just disappointed, I'm entitled to. I do not own Sony stocks nor do I have any kind of affective raltionship with a company, as many people seem to have (aka fanboys, I think...).
For example I got a 40" Samsung TV wich I bought and my gf didn't like it, as a matter of fact she hated it and made me try to replace for a smaller model. Samsung immediatly said "no problem, pick what you want we give the money back as well if you want. Don't forget to try our products every so often"
Imagine what, I do check Samsung products, allways!

Now they just need to fix the issue with not being able use your saves on other machines exept for your own. ....

Is this true? So no copying your friends save files?

miiguel: I don't even know you, how could I be upset with you? Regardless, I was just trying to point out, maybe a little gruffly and I apologize if that is how it was taken, that the dead pixel problem is very common is this "flat screen" age. Heck, even digital cameras have essentially the same issues and I'm sure those mfr's reject customers' replacement requests with similar justification. Now if you visit the Apple forums you will see some bitching ;) Imagine dropping $2,500 on a shiny new piece of aluminum ensconced computing hardware only to be distracted by a non-pristine display... well I think you can appreciate the annoyance.

Holy cr*p (paint me an opaque shade of befuddled at this one):

http://ps3.ign.com/articles/747/747178p1...
Nike has also created a limited edition shoe to commemorate the PlayStation 3's release. Yes, really.

icelt: I'm amazed you can get away with dead pixels, in the UK at least. A product when sold has to meet its specifications and be fit for purpose. Well I'm guessing these specifications state that they can do 1280 x 1024 resolution (or whatever) so having a dead pixel means 1279 x 1023... so that's going straight back to the store. :)

Psychotext - part of the problem with the issue of dead pixels is the rather byzantine ISO standard governing dead pixels for Class II devices, under which category which most consumer-level devices fall. Most manufacturers don't interpret the standard correctly - some go above and beyond what is called for by the standard, but most seem to interpret it in a way that icauses them the least disadvantage (i.e. allowing them to get away with more pixel errors whilst still falling within the standard).

The reason consumer devices fall under Class II and not Class I (which permits no defects at all) is that LCD technology is (or certainly has been) comparatively expensive to manufacture. If all devices sold fell under Class I, then all units with even one subpixel defect would have to be rejected, which would jack up the overall unit price as less units would be available to be sold versus the number manufactured. Which is bad for the consumer. As technology improves and pixel defects become less common, then who knows, this may become a non-issue.

psycho: Although I'm in the States, I would presume that in Apple's case this stated policy is universal. http://docs.info.apple.com/article.html?...

dcangel: I see what you're saying. But the consumer law in this matter in the UK is pretty clear with regards to fit for purpose (I intended to display X resolution, I can't). I know people that have used this with retailers and they've backed down immediately. Of course, you can just stick to manufacturers that have 0 dead pixel policies to be sure.

dcangel: That right there my friends is a highlight of the internet's greatness... good poop that you'd be hard pressed to fall across by any other means. "Hye five."

Psychotext - Well, more or less every device I've bought incorporating an LCD has carried a disclaimer somewhere in the manual (usually at the back with all the tech specs), stating something to the effect of "small numbers of stuck pixels are an unavoidable consequence of the manufacturing process and don't constitute a defect". Which is of course not strictly true, but nevertheless, the ISO standard means the manufacturer isn't obliged to replace screens with these kind of defects as part of the warranty. They can choose to, but they don't have to.

As consumer law goes, I'm definitely no expert, but I think this might be a bit of a tricky area. I'd say that the item could still be seen as fit for purpose because it's still generally possible to use the item for its intended purpose of displaying images, and in fact there used to be a fairly obvious disclaimer at Dabs which clearly stated that they flat out wouldn't accept dead pixels falling below the limits of the standard as justification for returning an item. (Not sure if they still have this disclaimer or not.)

Nevertheless, as you rightly say, the retailer can opt to replace such an item. I bought a GBA SP and found it to have a single dead pixel almost dead centre of the display. When I returned it to the shop later that day stating there was a dead pixel, they checked to make sure I wasn't trying to pull a fast one, and then handed me a new unit, no questions asked. I don't know what Nintendo's policy was at the time regarding dead pixels, so I can't say for sure if it's just the retailer being accommodating when they really didn't have to be.

"What puzzles me about Wii launch in the US is that a certain small percantage need a start-up disc to work. And unfortunately some of the Wiis that need a start-up disc to function, don't actually come with one. "

This is because some muppet put Wii's that were destined to go into in-store kiosks into the normal retail supply chain! :)

Apparently this is related to certain wireless routers and their settings.

jesus christ i check back at this topic and nobodys talking about the wii still... apple laptops psp's nike running shoes...

dcangel: Obviously buying from a site that has a plain warning about not returning items with dead pixels would be a bad idea. Don't think something printed at the back of a manual would hold up if it really came down to a fight though. :)

* Your statutory rights are not affected * - Damn straight they aint! Still makes me laugh when I see signs in shops saying "No Refunds". :D

Psychotext - Don't think something printed at the back of a manual would hold up if it really came down to a fight though. :)

Probably not. Unless one of the combatants wrapped the manual page around a bat or other suitable implement. :)

Pretty correct in saying that you can return a PSP or DS or LCD screen with dead pixels. Fit for purpose means fit for the purpose YOU bought it for. If the dead pixels mean you can't look at photo's properly or they obscure certain text etc. etc. then you can bring it back and simply state that the device is not fit for purpose.

Shops may argue with you but, you always have 30 days in which to change your mind about goods regardless of how annoyed a shop is with you for doing so. The no refund sign is just plain illegal!

@penhalion:

Fit for purpose means fit for the purpose YOU bought it for

I don't think that's the case in a court of law; if it went that far it would be an objective view on "fit for purpose".