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ASA orders Activision to can 'misleading' Call of Duty ads News

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News by Tom Bramwell

22 February, 2006

The UK's Advertising Standards Authority (ASA) has upheld complaints from three television viewers that adverts depicting scenes from Activision title Call of Duty 2 and its current generation console counterpart CoD2: Big Red One were misleading, and declared that they must not be shown again in their present forms.

The adjudication, published today, is likely to send shockwaves through the industry as it focuses on the question of whether pre-rendered footage is an acceptable representation of a computer game - in its defence, Activision didn't argue that it was, but rather that using pre-rendered footage was "common practice".

In this case, the ASA received three complaints - two concerning Call of Duty 2 (PC, Xbox 360) and one concerning Big Red One (PS2, Xbox, Cube), both of which argued that the graphics used in the advert were superior to that of the game itself, and that viewers were being misled on those grounds.

The ASA's investigation revealed that the Broadcast Advertising Clearance Centre (BACC) understood the adverts to be made of scenes taken from the games themselves, although apparently no checks were made because it wasn't until afterward, when contacting Activision about the complaints, that it was informed by the publisher that the computer-generated scenes had been produced solely for the ads. "They said they therefore immediately made the ads unacceptable for broadcast as they did not consider that this was common practice in such ads."

"The ASA noted that the ads did not include any indication that the images shown did not reflect the quality of graphics of the games. While the scenes used communicated the themes of the game, they were not accurate representations of the graphics in the games themselves. We considered that this was misleading.

"The ads breached CAP (Broadcast) TV Advertising Standards Code rules 5.1 (Misleading advertising) and 5.2.2 (Implications). They must not be shown again in their present forms," the adjudication concluded.

Activision, for its part, argued that using pre-rendered footage was "common practice" and that "they had not been told that it was not acceptable to use material created specially for an ad in this way" and had acted "in good faith".

With that defence regarded as insufficient by the ASA, the adjudication is likely to raise concerns for other publishers who uniformly use rendered footage to publicise computer games - in print as well as during television adverts - at the prospect of similar complaints being dealt with in much the same way.

Activision UK could not comment on the ASA adjudication at the time of publication.

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Comments: 1-50 of 63 in total | next 50 »

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Darkedge
22/02/06 @ 11:52
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Sony take note
;)
quantumsheep
22/02/06 @ 11:53
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And EA with its Harry Potter games ;)
Talha
22/02/06 @ 11:53
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There goes 90% of game advertising down the drain!

Teeth
22/02/06 @ 11:53
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Ace, maybe they can extend this to promotional trailers and screenshots too.

Ah, who am I kiddin'
HarryB
22/02/06 @ 11:55
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how stupid are gamers!? its so easy to tell whats the game and what isnt
but i would like it if they didnt use videos so its all good
Talha
22/02/06 @ 11:55
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Funny how they failed to notice that Call of Duty 2 (PC, X360) and Call of Duty 2: Big Red One are not the same game. Or has no one thought of fair representation as far as game names are concerned?
smelly
22/02/06 @ 11:55
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"And EA with its Harry Potter games ;) "

I think you'll find the HP adverts are allowed as it says on screen "not in game footage"
gizmo
22/02/06 @ 11:55
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About bloomin time. Game footage only please.
smelly
22/02/06 @ 11:56
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"how stupid are gamers!? its so easy to tell whats the game and what isnt"


Erm how many people still believe that killzone footage is real?
asphaltcowboy
22/02/06 @ 11:58
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The Harry Potter ones are ridiculous! How many kids will be reading the "Not in-game footage" and how many will be busy being WOWed by the AMAAZZZZZING graphics? The same goes for the awful Fantastic 4 advert!
LetsGo
22/02/06 @ 11:58
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"how stupid are gamers!? its so easy to tell whats the game and what isnt"

Errm you seen the All Format charts over the last year? Nuff' said!
groovychainsaw
22/02/06 @ 12:00
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I agree, game footage only please, not for 'hardcore' gamers, but so less chavs keep buying whatever EA trash gets put out with nice pre-rendered scenes on TV
( I can wish, cant I?)
HarryB
22/02/06 @ 12:00
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yes, like i said...STUPID
kangarootoo
22/02/06 @ 12:00
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Hurrah!!

Pre-rendered footage in TV ads in a real bugbear of mine. This isn't the 80s when you were lucky if you got an "artists impression" on the back of your Atari 2600 game. The Harry Potter and X-Men games stick in recent memory.

I'm sure Activision believed they were acting within the law (if only just). But arguing that it is "common practice" is no excuse at all in any part of law. Whichever barrister dug that one out needs a kick up the arse.
kangarootoo
22/02/06 @ 12:01
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@smelly

"I think you'll find the HP adverts are allowed as it says on screen "not in game footage""

I agree that it is slightly different as it is stated (as is the case in the X-Men ad I saw I believe), but its still shifty.
spidermanalf
22/02/06 @ 12:03
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Its like old screenshots on the back of C64 games. In the tiniest print possible it said 'amiga screenshots' same trick as this!
HarryB
22/02/06 @ 12:03
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well i dont understand it anyway... it's like advertising a vauxhall by showing a bmw and then saying "this is not the actual car"
dbeamish
22/02/06 @ 12:05
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the footage from the COD2 360 game adverts was footage which wasn't even renders from the game .. it was renders of an interpretation of a level from the the game made to look a lot better than even the cut scenes in game.

I thought it was appaling and I'm glad to hear this ruling.
Machetazo
22/02/06 @ 12:07
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From the article:
"The ASA noted that the ads did not include any indication that the images shown did not reflect the quality of graphics of the games. While the scenes used communicated the themes of the game, they were not accurate representations of the graphics in the games themselves. We considered that this was misleading."

The Call of Duty issue's more tricky, because of next-gen...
Ask someone who's not seen CoD2 before what they think Call of Duty 2 on the Xbox 360 looks like...'Well, there was this cool ad on TV the other night...'
Then, as another example, a relative heads off to the store, on juniors recommendation to grab that cool "Big Red One" which they mistakenly assume is COD2 with lower visual quality, and a lower price point to justify it, for current-gen consoles.

Those ads are targetting mainstream consumers, not just games enthusiasts. They should endeavour not to be misleading, with an emphasis on informing and enticing.

I agree with the ASA's decision, here.
Edited 1 times, most recently on 22/02/06 @ 12:09
ecureuil
22/02/06 @ 12:07
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YES, this is great. I hate that ad so much, because I know it's not in game footage. Surely even a short clip of gameplay amongst all that video wouldn't have been so difficult.

Not everyone is a hardcore gamer, and a lot of people don't realise that it's just video. I know someone who bought that game because they thought it looked like that, it's not that they are stupid, it's just that they don't follow games enough to know any better.
Tweakmonkey
22/02/06 @ 12:08
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The standards agency should clamp down. There should be a warning on all EA products.
MrAtheist
22/02/06 @ 12:17
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What next, ASA going to lay the smackdown on Vauxhall - "Vauxhall Corsa does not actually play hide & seek with other Corsas" OUTRAGE

Did anyone out there really think it was in game footage? Except for Mr Dime..Bar? :)
Zuiyo
22/02/06 @ 12:19
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It might be common practice and probably they acted in good faith but still, I'd rather watch ingame footage so I know what I'm getting when I pay bloody 40 quid.
ED209
22/02/06 @ 12:24
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Companies should take a leaf out of Rockstar's book with the GTA ads....
then again they did look a bit shit.

Didn't do sales any harm though! (and that's a fact, cos i'm guessing).
InfiniteFury
22/02/06 @ 12:25
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I think it's a very very dodgy issue when it comes to next-gen and I don't think it's at all unreasonable for the majority of people who have never seen the 360 in action to assume that's real footage when there is no warning at all. Put it this way, what do you think Activision's motives were? To capture the feel or mislead people?

On a more general note - 'bout bloody time.
Talha
22/02/06 @ 12:29
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I fully agree with the decision. I know most forum posters here don't realize this, but average people cannot distinguish between a TV ad video and in-game footage. In my opinion, even a warning message is insufficient to convey this. Then again, anyone remember that Audi Quattro ad where the car was shown scaling a wall in Spider-man fashion?

But in typical VW spirit, they admitted they were exaggerating right within the ad.
Moogrose
22/02/06 @ 12:30
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Do people actually buy games based soley on their impressions of a television commercial? - i mean... like, wow.
Edited 1 times, most recently on 22/02/06 @ 12:30
GordonJ
22/02/06 @ 12:42
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Do people actually buy games based soley on their impressions of a television commercial? - i mean... like, wow.

Nah, it's bound to be half 'jobsworth' types, complaining for the sake of complaining, fighting for consumer rights :)
Machetazo
22/02/06 @ 12:47
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ED209 wrote:
"Companies should take a leaf out of Rockstar's book with the GTA ads....
then again they did look a bit shit."

I was shocked when I saw the "Welcome to the Jungle" ad for San Andreas. The game didn't look good at all in that. But then, I figured they were probably using PS2 footage (to show the lowest quality that the gamer could expect) so I opted for the Xbox version. It's fun enough, but I found it too little direction, for me.
UncleLou
22/02/06 @ 12:57
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how stupid are gamers!? its so easy to tell whats the game and what isnt
but i would like it if they didnt use videos so its all good


It's not always that easy these days to tell a pre-rendered cutscene from a real ingame scene. Or imagine an ad that uses pre-rendered scenes that could be game graphics, in theory, while the real graphics are complete crap.
tenma
22/02/06 @ 12:57
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are you serious?

I know someone who bought that game because they thought it looked like that, it's not that they are stupid,


Yes it is.

...YES, it is... :|
Xerx3s
22/02/06 @ 13:09
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So, can we also get this for the E3 and such? :\
mattigan
22/02/06 @ 13:45
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As with the HP ads the Advetising execs are clearly banking on punters thinking that what they see is what they are going to get, regardles of what a disclaimer that takes up less than 5% of the screen says otherwise, this sort of thing really pisses me off, what also pisses me off is that more people don't complain about this sort of thing.

Maybe if we did, then we would see a more accurate representation of what these games are all about in adverts, and maybe just maybe, shit games wouldn't sell so well off the back of their TV ad campaigns. Who knows, it could raise the overall standard of titles released which is good for everyone.

As the saying goes "you can't polish a turd"
Edited 1 times, most recently on 22/02/06 @ 13:46
LOLLERS
22/02/06 @ 13:47
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it's not that they are stupid,


Yes it is.

...YES, it is... :|


HAHA yeah you're right, this ruling won't help anyone. Shit films still use in-film footage edited nicely with fancy music over the top to make them look good and idiots still go to watch them, so therefore all film advertising should be banned IMO.

It's not like advertising a Vaukhall by showing a BMW, it's like advertising a Vauxhall by showing it driving fast and having having good looking people driving them, which is obviously a lie.
Edited 1 times, most recently on 22/02/06 @ 13:48
kangarootoo
22/02/06 @ 13:47
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"Do people actually buy games based soley on their impressions of a television commercial? - i mean... like, wow."

80% of game sales in the UK are not based on the purchaser reading a review. Most game sales are based on advertising of some sort. That may be a TV advert, it may be a franchise association, it may be a sequel association.

For those getting all high brow about this (not you Moogrose, just making a general point here) you could easily exchange your title of "stupid people" or "chavs" for "people who have other hobbies besides games and really don't give a crap whether the Killzone trailer is real or not".

No need to paint people as stupid, just because they don't share your obsession. Advertising should be clear and not misleading whether it is advertising games, cars, skiiing holidays or the price of gas. I'm sure we can all agree that is a good thing.
MyWifeNowDave
22/02/06 @ 13:48
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Has anyone got a link to this advert? I'm blessed with not having a TV in the house :)
swede
22/02/06 @ 13:50
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Hehe seeing the sega classics collection banner at the top of the page reminds me of the U.S.Gold packaging of OutRun. For anyone who cant remember or is too young, all versions (C64, speccy etc.) had screenshots from the arcade version on the back and in the magazine ads. As kangarootoo pointed out Atari had those great hand drawn 'screenshots' on their 2600 cart boxes (complete with motion blur!).

Ahhh the good old days.
Edited 1 times, most recently on 22/02/06 @ 13:52
Triggerhappytel
22/02/06 @ 14:05
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I bet you most of the complaints stemmed from young kids seeing the adverts and being WOWed by the graphics. Then, when the parents buy the game for said brat, young bratty starts playing something that looks nothing like the TV ad. So bratty starts to cry and gives parents grief who then make a complaint to the ASA.

To be fair though, Activision are being picked on as this does happen all the time. Maybe to change the adverts' parameters would be a good thing.
Freek
22/02/06 @ 14:05
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Except that using intro footage to show the story, or target videos of games that do not exist to show where the teams wants to go to the press, is entirly different from making a prerendered commercial that has nothing what so ever do with the game.
Blerk
22/02/06 @ 14:14
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I'd like a move back to proper 'in-game' screenshots instead of the pointless, obviously-staged bullshots we get these days.
Hunam85
22/02/06 @ 14:25
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Common Sense finally gets a look in!
fiery_jackass
22/02/06 @ 14:29
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hurrah!
Like swede, I remember the shenanigans back in the day when the friggers would put all sorts on the back of spectrum games. Rendered footage has little place in a games advert, it's like the old pictures of nudey sea monkey princesses that got me all excited about buying a packet of dried shrimps all those years ago

Likewise, (like 3DO games, I think) I think they should be forced to let you know on the box that a game has crappy PAL conversion borders in place, squishing all the graphics
morriss
22/02/06 @ 14:43
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I'd like a move back to proper 'in-game' screenshots instead of the pointless, obviously-staged bullshots we get these days.

+1
peterfll
22/02/06 @ 14:48
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But... but.... what would Sony show at this years E3?

10 minutes of a blank screen.
alexg
22/02/06 @ 14:55
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I remember that ad - purely because it illustrated how far games STILL have to go.

Anyone who hadn't seen the actual game in action would definitely have been fooled - because that would have been what anyone would expect from supposed NEXT generation, not the high res PS2 ports still crawling out.
t8yman
22/02/06 @ 17:27
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I am surprised the ASA hasnt prosecuted AV and IW on the grounds that the advertised multiplayer game doesnt fucking exist
Stormflood_UK
22/02/06 @ 17:28
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There's a big difference between adverts that use CGI, and adverts that simulate gameplay using CGI - i.e. the COD2 ads (or KZ2). The latter is purposely misleading, and I'm all for this ruling.

8bitMofo
22/02/06 @ 17:36
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Jesus Christ, the industry really IS getting it's act together!
Eighthours
22/02/06 @ 18:19
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Bloody hell, imagine how different this place would have been if, at E3 2005, Sony weren't allowed to pass off pre-rendered footage as ingame stuff! There would have been no "real next gen" story, that's for sure, and no anti-360 conspiracy theories at all.

Promise me you're not going to fall for the former again this year, EG. I'm begging you. ;)

As for Killzone 2, yes a surprising number of Sony fanboys still think that the footage is real, no matter how carefully the evidence to the contrary is presented to them.
alexg
22/02/06 @ 19:18
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Yes but KZ2 wasn't advertised on TV blatantly purporting to be in-game footage

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