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MS to refund Braid discount victims News

Xbox 360 News by Robert Purchese

27 April, 2009

Microsoft promises to refund people who were overcharged for a discounted copy of Braid from Xbox Live Arcade.

Braid was chopped to 800 MSP (GBP 6.80 / EUR 9.60) as Deal of the Week a while ago, but technical glitch meant people were still paying 1200 MSP (GBP 10.20 / EUR 14.40) to play the acclaimed puzzle game.

To say sorry, Microsoft will round the refund up to 500 MSP (GBP 4.25 / EUR 6), and aims to reimburse people affected sometime in the coming weeks.

Thanks, Kotaku.

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Comments: 1-21 of 21 in total

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JayeM
27/04/09 @ 12:52
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Microsoft aren't scared of admitting their mistakes.
systems
27/04/09 @ 12:53
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They've emailed me to confirm I'll get my points back.
Darren
27/04/09 @ 12:56
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@JayeM - "Microsoft aren't scared of admitting their mistakes."

Good job really, they seem to make one every week. Or so it seems.
DFawkes
27/04/09 @ 12:57
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I got an e-mail about this, but I only added 1000 points, I can't have been overcharged. But if they want to give me 500 points, I'll let them :)
RobertFoster
27/04/09 @ 13:00
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I got the email, but I wasn't over charged. I wonder if I'll get 500 free points too...
Gnort
27/04/09 @ 13:12
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I've also received the email, even though I'm fairly sure I wasn't overcharged either. However, I did have quite a lot of points in my account at the time so I'm a little embarrassed to admit I might not have realised if I was.
Santino
27/04/09 @ 13:13
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i bought the game at launch, i feel like a victim deserving of at least 400 points back.
Eraysor
27/04/09 @ 13:24
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They emailed me, and like others I can't remember being overcharged, so I'm either lucky or stupid!

And secondly...why do people care about getting "first" posts?
metalangel
27/04/09 @ 13:26
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I'm pretty sure I wasn't overcharged, and thought the whole thing was a scam, especially because the email doesn't refer to me by my gamertag like all other Live-related emails (like, for example, when I bought the points).

And now, live from his castle made of gold on the moon, starving developer Jonathan Blow to condemn Microsoft for their latest disgrace.
Gnort
27/04/09 @ 13:30
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@metalangel

If it is a scam, it's a pretty rubbish one, as it doesn't ask you to do anything or provide any information.
metalangel
27/04/09 @ 13:35
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I dunno, maybe they expect people to email back saying 'what? I didn't lose any extra points?'
speedjack
27/04/09 @ 13:44
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Fairly certain I wasn't overcharged either - but I got the mail too.

Hummm...
Eraysor
27/04/09 @ 13:44
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In other EG news, take a look at the Wolverine banner ad at the top of the screen. Can anyone else spot the glaring spelling error?
MattyD
27/04/09 @ 15:16
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I feel 1200 was an overcharge anyway, do I get a refund?
Ninja_Tino
27/04/09 @ 15:29
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@ Eraysor, haha 'charactor'! Who the hell made that mistake?
Trafford
27/04/09 @ 15:41
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I wish I could get a refund on the whole 1200pt game.
HolyJebus
27/04/09 @ 16:20
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Plus one for getting a refund without being overcharged :)
neosalad
27/04/09 @ 17:02
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i have to admit, i also received the e-mai land it does look like the types of "scam phishing e-mails" that you generally get all the time.
though it doesnt ask for any details.

but i dont think i was overcharged, but i'm not complaining if m$ want to give me some points, makes up for when i paid full price for Rainbow Six Vegas maps and GRAW 1 and 2 maps before they became free

Vortex808
27/04/09 @ 18:49
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At 800 points i might have been happier with buying this. I bought it when it came out and was frankly disappointed with it. But then i never really liked platformers anyway, and just got it to see what the hype was about.
robg
27/04/09 @ 21:09
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This is one of the cleverest games I've seen in a while; really made me work to complete it!
metallicorphan
28/04/09 @ 02:35
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yeah i wasn't overcharged either and i got the email...i'll see what happens,they gave me my GTA4 points as well,when i originally got them as well



EDIT:I got my points today,and stupidly spent them on the Scared 2 premium theme...worse.theme.ever
Edited 1 times, most recently on 28/04/09 @ 12:01

Comments: 1-21 of 21 in total

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