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Funcom's Craig Morrison Interview

MMO PC Interview by Rob Fahey

24 October, 2008

Page 2 of 3. <- Page 1Page 3 ->

Craig Morrison: It's never really bothered me. All MMO games have some features that developers talked about during launch as wanting to have, or that they were working on, which didn't come to fruition or never came out. Even the biggest games in the genre have features that they talked about pre-launch that never made it in the game.

Sometimes, that's the correct thing. Sometimes you talk about a feature in theory and it just doesn't work. Developers are players too, and they can get excited about a concept and talk about it as something they really want to do - something they are, at the time, planning to do for the game. Then, sometimes, they just don't work.

Obviously sometimes it's a resource issue, and things are just cut due to priorities, and again that's a fact of life in any development environment, not just MMOs. Some things you'd like to do, you don't get to do. I don't let that hang me up - I always just focus on each update, and on asking the developers, on behalf of the players, "is what we're doing fun?" Are we going to give the players some extra value with this update?

That's what it comes down to. If you have Feature A, which might be something that's been talked about for some time, or a new feature, Feature B, which will actually be more fun - I'll always go for the option that's more fun, even if it's at the expense of something that might have been talked about in the past. It's all about making sure that we use our resources and assets in the best way possible to improve the game.

Eurogamer: You talk about using your resources in the best way possible - so where are you focusing your resources right now?

Craig Morrison: We have two main focuses - part of the team is focusing on providing the new content, things like Ymir's Pass, which is coming in the near future, and new playfields.

We're filling out the content gaps that might have been there at launch, where there wasn't as much content in some areas as there was in others... We've been identifying those areas and focusing the content side of the team into addressing that. We have part of the team working heavily on the revamps of the existing instances, making sure that dungeons are populated better and that the experience is more fun for the player.

Secondly, there's the systems side of the game. Our gameplay systems designers are working hard on the itemisation of the game and the statistics, on making the gamplay experience more meaningful.

One of the major issues we identified was that, by intention, we'd made Age of Conan into a game where the statistics available to the player didn't have a very large scale. While we don't want to make the game as item-centric as other MMOs, we came to the realisation that we probably didn't get it right - we went too far to the other extreme.

We had statistics in the game that would only scale between 0.2 and 0.6 over 80 levels! When you picked up a level 20 item, it didn't feel that different to a level 80 item. What the system designers are looking at at the moment is that itemisation and how we use statistics, to see if we can increase those ranges.

We want to do it without compromising the central, core vision of the game, that we don't want it to be too item-centric, but still making the items into a progression driver for players. At the moment, they really aren't. Players can take them or leave them. It's about finding the right balance, and that's one of our key focuses at the moment.

'Funcom's Craig Morrison' Screenshot 2

Hopefully Age of Conan's future is less ominous and brooding than this image.

Eurogamer: This has been a persistent issue - early in the game, a lot people thought that the items were bugged because their stats simply didn't actually do anything meaningful. If you aren't driving people towards improving their gear and getting better items, where's the incentive for the end-game?

Craig Morrison: It's a balance. It's not that we're not going to be doing that - we're certainly going to be making items more important than they are. I think it's about the scale, about how people look at your game in relation to other games - because that's a natural part of the process when people have played other MMOs.

If you look at a game like EverQuest or WOW, the itemisation is very important. It's the be-all and end-all of the character's development. We don't want to go that far. We don't want to make a game where the player's progress is bottlenecked by the reliance on gear in all situations.

When you get to high-end raiding, yes, we want to make items more important so there is a sense of progression and a sense that you'll have an easier time taking on high-level content in better gear. But we don't want to take it to the extremes that you see in some other games, because I think that's one of the key things that people have found appealing about Age of Conan. Many players like the fact that the game isn't completely item-centric, and that their knowledge of their class and their skills do factor into the gameplay more.

Eurogamer: One of the first things you announced after taking over is that you wanted to overhaul the crafting system. What exactly are you planning to do with it?

Craig Morrison: The update that comes with the PVP consequence system has a lot of new content for crafting in the game. The way that the crafting designers have been looking at it is, obviously, to add more recipes - to do the basic thing of adding more new items that the player can acquire and build through tradeskills.

But also, we want to improve the interweaving of the tradeskills - the way they interact with each other so that players have to combine tradeskills to make the absolute best items in the game. We're also starting to see some of the tradeskill recipes drop in the gameworld, allowing players to create items, armour and weapons that are more meaningful for them, and give the tradeskills a bit of purpose.

It ties into the itemisation issue as a whole. When we had limited itemisation, the difference between a tradeskill armour, a dropped-loot armour and a raid armour wasn't large enough to make the players make a choice - to see a tradeskill item and think "this is worth it for me". That's what we want to bring back. It's about trying to put purpose back into the tradeskill system,giving players goals so that they can look at the end result and say, yes, I want to do that.

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Comments: 1-16 of 16 in total

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Orange
24/10/08 @ 15:54
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Too little, too late. Probably Craig will steady the ship enough for another low level AO success, but for a game with this much potential its tragic that it has failed to live anywhere near up to it.

Improving itemisation for raiding is a fucking weird decision when the game should be focusing instead on its pvp content. My favourite parts of Conan were the more complicated pvp combo system, the lack of factions leading to FFA fighting and the pvp endgame of keep fighting (sadly unfinished and bugged to fuck).

Why they insist on continuing to follow the WoW path when that lead them in the wrong direction in the first place is beyond me...
bonker
24/10/08 @ 15:54
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Er, First!
robg
24/10/08 @ 16:18
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"we're shooting to patch every 28 days"

Nice one!
Beefster
24/10/08 @ 16:30
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Is it me or is Morrison sugar coating everything? I'll quote him "So our estimations, and when we speak to the public - when I'm talking to people on the forums, and we talk to people about delivery dates, we're a lot more realistic about what they are."
I'm sorry but all he has said since he started talking on the forums is "It's ready when it's ready", it's a standing joke in our guild, So far we have seen squat fromt he new game director and whilst he does endeavour to post on the forums he might as well not bother as he tells us absolutely nothing.
Many of us could care less about the second PVP update, we've been sat at level 80 in a content barren wasteland amusing ourselves by raiding bugged encounters for loot that sucks, FC are just too darn slow, they promised Ymir's Pass for summer and we're heading into winter now, and the fact remains that Ymir's pass is level 55-60, they told us they were concentrating on levels 55-60 because there studies showed that as being were players would benefit the most, a casual player can level to 80 inside a month, who in their right mind would still be at level 55 5 months after launch? He also stated they prioritsed itemisation at an early stage, if that's the case why have we seen no changes whatsoever? Funcom if you release content/patches any slower you'll start going backwards.
Beefster
24/10/08 @ 16:46
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His response on featurews that didn't make it into launch is another example.

"All MMO games have some features that developers talked about during launch as wanting to have, or that they were working on, which didn't come to fruition or never came out. Even the biggest games in the genre have features that they talked about pre-launch that never made it in the game."

The fact remains that Funcom lied about features such as DX10 right up until launch, all the way up to launch they responded with "It will be in at launch" and only on the very first day of the official US launch did they make a statement stating it wasn't ready, it's even printed on the box, that's were AoC differs from other MMO's that cut features, the other games informed players in advance of launch. Frankly that's just downright dishonest, far from not being ready it was obviously no where near ready as five months later all we've seen is a few screenshots from Liepzig.

Now whilst DX10 isn't a high priority to many of us the fact remains that Morrison is putting a PR spin on everything, he stated in an interview recently that he gets on well with the community, so far the sum of his posts include requests not to ask for responses from him by name and posts stating everything will be released when it's ready.
Edited 3 times, most recently on 24/10/08 @ 17:50
Rio
24/10/08 @ 17:02
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Nothing new being posted here. Same old BS lines being spouted by Craig "Noncommittal" Morrison.

Since when do they listen to players? People said that Ymirs Pass is too late and that a lot of the population are at level 80. Did you listen? No. So now the L80's on PVE servers are STILL waiting for something to do.
Feedback is a two way communication device. It's all very well to say that they listen to people, but it they don't ACKNOWLEDGE it then people wonder if they actually are.

So Craig thinks that its ok to ignore things that were discussed prior to launch as that's a fact of life. That's all very well, UNTIL YOU PRINT THE BOXES WITH IT ON! How exactly is AOC "Enhanced for Dx10" considering it doesn't support the Dx10 specific features? Sure it plays on Vista, but you could have just printed "Enhanced for Directx 9c" and there would be no difference in the game and FC wouldn't be called liars.

Itemisation? I'm sorry, but there's a reason why itemisation plays a big factor in other MMO's. Because it attracts people to play!
Sure, it doesn't have to be the extreme of WoW. But it has to mean SOMETHING! An AOC tank class is able to fight a raid dragon in the nude! If that was intentional why have items in the game at all? This sort of stuff should have been pretty evident BEFORE launch.

Crafting update: Nice but consider that the crafted items are supposed to be better than ANY blue item in the game, I wonder about the impact this will have on attracting people to go into the dungeons other than for the recipes. Bang, another reason to log in becomes redundant. Well done.

Ymirs pass: Lol. Seriously FC, how long is THIS going to take you guys to do? You've told the community about the Commons District and the 2 high level dungeons in the past. At this rate they'll be just about ready for an expansion pack in 2010. Can Funcom really afford to lose any more time considering that WotLK is due in less than one month?

I notice that there's no mention of server merges YET AGAIN. What is it with even ACKNOWLEDGING that they are working on it to anyone outside the forums? Or are FC under the delusion that they're not needed? If that's the case THEN READ THE POLLS!

Stop being so bloody non commital about deadlines. Give people hope for gods sake. And that reminds me of one word.......VANGUARD. Telling everyone "It will be ready when it's ready" might appease a few people, but others are becoming very tired of hearing this BS to keep people playing. Stop blowing smoke up peoples asses. Meanwhile more and more updates and tweaks sit on the Test server because YOU refuse to release even the SMALLEST of update. Case in point, changing the countdown for logging out from 30 seconds to 15. Seriously, does it take you guys as long to test this as it does to test Ymirs Pass?

Forgive me for being cynical. But the current situation is causing me to lose hope that this game will reach its potential this side of the New Year. And given their refusal to even try to adhere to "regular" updates, I'm not going to hold my breath for the update appearing next week. Which fits perfectly with their current principles.

By the way, word of mouth is powerful, that much is true. But as SWG, VG and others have found out, negative reviews are like tar, it's very difficult to get rid of them, once they've stuck.

Lastly, the longer you keep holding things back, the harder the critisism will be when things don't work. This WILL bite you in the ass if you're not careful. People will expect EVERY aspect of that patch to work flawlessly.
Edited 3 times, most recently on 24/10/08 @ 18:11
gmmonkey
24/10/08 @ 17:10
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Problems I had with aoc,

-There game was so bugged. It kept on crashing between instantly loading the game, up to 2 hours. Most of the time it was 45mins. When it crashed you had to restart your computer. It was so fucking annoying. Everyone was trying different drivers. Resetting their drivers. Re-installing windows.

-Their customer service was atrocious. It didn't exist.

-They never talked to us about what was going on.

-Stupid amount of instancing. Want to walk into a house? Loading screen. Loading screen. Loading screen. Jesus..

I never got to experience the missing content as I quit 2 weeks after starting, by 25. They basically stole my time and money. The game was unplayable. I bought a defective product. Why is it acceptable to release half baked games when its a mmorpg? An absolutely shocking mess.
gmmonkey
24/10/08 @ 17:13
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Another thing, I don't know why they're trying to sort lower levels? They should be prioritising end game content. i.e. looking after the people that have stuck with this piece of crap so as they as well don't leave. Then working back.
Gl3n
24/10/08 @ 17:25
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Before i read the end of the interview, his first comment is outlandish and disconnected with reality to the EXTREME.
Gl3n
24/10/08 @ 17:44
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It just seems like he's trying to keep face far too much.

Launch was a disaster, Funcom's reputation has been dragged through the mud, and now it seems like they're dodging taking any responsibility over what was easily one of the whackiest launches ever. The game was totally unfinished.

They're just pulling a sony and are trying to appear far too invincible for a company that has so much bad feeling associated with them.
Slabbathepave
25/10/08 @ 19:46
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I hope Morrison is reading this.

AoC was and no doubt still is a stinking pile of fly ridden shit. Funcom lied to and then subsequently ignored everyone that bought it. They strung people along for as long as they could in order to get at that first month of subs.

Even now...approaching christmas AoC is empty...the best they could do? Half of a patch we were promised we would get some time in August.

Quite frankly i find it disgusting and Morrisons interview full of half truths and evasions is a further nail in the dirty shit filled coffin that is AoC and me.

I would be inclined to give Funcom a little more respect if one of thier members of staff came forward and apologised for the massive fuck up... yet all we have had is pathetic face saving jargon... we misjudged but are working on it... we didnt understand but we are working on it...we could have done better but we are working on it....

Hows about you give me my money back instead? Your game was awful and although i reached 80 (more fool me) i didnt once take part in any of the bullet point activities on the back of the box in any meaningful regard and believe me...i did try.

I am only sorry i didnt quit sooner.

Lemming81
25/10/08 @ 20:44
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"we're shooting to patch every 28 days"

WAR patches sometimes twice a week. Full marks for laziness, I guess.
Khael
26/10/08 @ 13:49
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Are you getting paid to make these articles? I dont see how else you would choose to report on that failure.

Who the f.. cares about that shit game, how about you give us some articles on innovative upcoming mmorpgs like Darkfall.
Edited 1 times, most recently on 26/10/08 @ 13:52
Fyzzu
26/10/08 @ 18:38
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@Khael: Because players of AoC (all four of them) are presumably somewhat interested. Hell, I found it interesting as a vague post-mortem into what the hell they thought they were doing and what promises they're making to try to hook people in now.

By the way, you wouldn't happen to be working on Darkfall, would you? I mean, looking at your profile and past posts and everything.
Batbat
28/10/08 @ 23:38
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its the itemization that killed it for me, made no sense, there was no oh look what I just got, because all the gear did not work or make any sense, 0.6 on this and 1.1 on that what were they thinking?
Mooks
29/10/08 @ 19:26
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I am shocked at how quickly this game has failed, sure there will be a dwindling hardcore community who play but as they say first impressions last. WAR also needs to be careful as it seems to be slow to address some serious bugs and issues of realm imbalance and performance etc. I don't see many people returning to this lame horse with Lich King hitting in a couple of weeks, I could be proved wrong of course but it seems unlikely.

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