BioWare addresses DA PS3 bonus issue

Update: Now with UK details.

Update: EA UK has told us that anyone affected over here should contact EA Customer Support on 0870 2432435 (Monday to Friday 9am-9pm) or go to support.electronicarts.co.uk.

Original story: BioWare has advised anybody having problems with the bonus disc for the PS3 Collector's Edition of Dragon Age to get in touch.

The problem, according to a thread on the official forum, is that the soundtrack provided as part of the bundle is in MP3 format, but the disc it's on is a Blu-ray.

PS3s won't play back MP3s stored on a Blu-ray, while most PC owners don't have a Blu-ray drive so they can't get at the content there either.

It's particularly galling for some fans because the packaging of the special edition refers to a "Bonus DVD", not a Blu-ray, as you can see on GAME's website.

Anyway, Kotaku quotes a BioWare spokesperson saying that PS3 owners should make contact via help.dragonage.com.

Apparently affected customers are being given access to the bonus content on PC using EA Downloader.

Comments (30)

Comments for this article are now closed, but please feel free to continue chatting on the forum!

  • Loading... hold tight!