EU PlayStation Network down

By Wesley Yin-Poole Published 21 April, 2011

UPDATE: "Down for maintenance."

UPDATE: SCEE has tweeted to say the PSN is "currently down for maintenance". "We'll update you with timeframes as soon as we can," the company said.

ORIGINAL STORY: The European PlayStation Network is currently inaccessible.

We can't log in, anyway. Can you?

Reports are coming in that the PSN is down in the US, too. Is this a global issue?

We've contacted Sony Computer Entertainment Europe for comment.

Picture of Wesley.

About Wesley Yin-Poole

Wesley is Eurogamer's news editor. He likes news, interviews, and more news. He also likes Street Fighter more than anyone can get him to shut up about it.

Read more articles from Wesley by visiting the Wesley Yin-Poole archive page.

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Comments (77) Latest comment 1 year ago

Comments for this article are now closed, but please feel free to continue chatting on the forum!

  • beep #1 1 year ago

    Couldn't log in here in Australia either...annoyed!

  • captain_ginge #2 1 year ago

    Yeah. Gutted!! Wanted to blast some fast laps on motorstorm: apocalypse!!

  • slickster #3 1 year ago

    Dont leave us hanging what did sony say.

  • defragg #4 1 year ago

    They don't even need Anonymous to bring the PSN down.

    Well, at least Anonymous said they wouldn't attack PSN anymore... and they sure seem legit

  • captain_ginge #5 1 year ago

    Seems to be down all over the place
    Anonymous attack??

  • TheEarlOfZinger #6 1 year ago

    It was Geohotz etc

  • KrazyFace #7 1 year ago

    HAHAHAHA! I lkie it! Anonymous go on about "we'll get yer back, nyarf, nyarf, nyarf" and when something does go wrong they get the blame! I guess you shouldn't cry wolf...

  • redael #8 1 year ago

    GLaDOS has taken over PSN !

  • elephant_stone #9 1 year ago

    Skynet is online! Judgement day is here!

  • jag10 #10 1 year ago

    butt hurt much?

  • Mister-Wario #11 1 year ago

    Well, didn't they update Home recently? Maybe that has something to do with it?

  • sarcasmoidosis #12 1 year ago

    Crap :)
    Edited by sarcasmoidosis at 21/04/11 @ 09:29

  • Nozzinja #13 1 year ago

    @12 Nice link from 2009

  • GamesProgrammer Verified Games Team Programmer, Eutechnyx Ltd. #14 1 year ago

    Maybe the update for steam integration?
    I notice you can now sign in to steam on PC with you PSN ID, never thought that would ever happen lol

  • Psiloc #15 1 year ago

    Says down for maintenance for me.

  • Sunyavadin #16 1 year ago

    PSN: making 4chan unnecessary.

  • FreakyZoid #17 1 year ago

    Very short articles break your site layout on Chrome, Wesley. The footer overlaps the sidebar.

  • MaoZedong #18 1 year ago

    Post deleted at 13:34:00 08-05-2012

  • midnight_walker #19 1 year ago

    It takes all of 10 seconds to go to playstation.com and notice that it says PSN is 'Offline' with a little red light next to it. So yes, EG, it's offline for everyone.

  • sega #20 1 year ago

    Haha @elephant_stone - Skynet went online about 14 years ago but I suppose the PS1 wouldn't have been much of a hacking oppertunity.

  • Caimbeul #21 1 year ago

    Seems to go down for unannounced maintenence quie of ten does the PSN.

  • jablonski #22 1 year ago

    What's so wrong with this article?
    It's relevant, not many facts are available, but still worth flagging in case it turns into something.

    People moan about anything

  • jablonski #23 1 year ago

    @sega - today is the exact date that Skynet takes over actually

  • gjgjg #24 1 year ago

    This is...
    http://audiblog.e-games.com.ph/?p%3D61&h...
    Edited by gjgjg at 21/04/11 @ 10:57

  • photoboy #25 1 year ago

    I'm pretty sure Sony normally announce when PSN is going down for maintenance. For it to suddenly go offline worldwide with no notice makes me wonder what the real reason is...

  • Huntcjna #26 1 year ago

    Down for unannounced maintenance. Worldwide. Really. Pull the other one Sony its got bells on.

  • oklahoma-killa #27 1 year ago

    the network for all of playstation is down here in oklahoma usa. i know i've seen plenty on a group of hackers called anonymous that was suppose to hack into the netwok and take it down. but don't know if its true or not.
    Edited by oklahoma-killa at 21/04/11 @ 09:50

  • tiny_Eggy #28 1 year ago

    Sometimes things go wrong. Yeah it happens in the real world people, move along.

  • drxym #29 1 year ago

    I got an error last night when I tried to log in but then I got in at the second attempt. Could be glitches from Steam or idiots from Anonymous pissing around with it.

  • GamesConnoisseur #30 1 year ago

    SDF: please! Trying to make this as a non story, if MS did the same, I would expect questions to be asked. I m PSN+ subscriber and my service is being interrupted.

    Not announced is pretty poor, i would expect some downtimes sure, but would appreicate being warned and secondly, if this was unplanned and due to hackings, then this is a story too. As Anon thugs promised to leave PSN users alone? If it was tech faults then again, its as much a story as X360 RROD. The frequencies of these faults being so noted.

    People may choose not to care and thats fine, but i m gonna be concerned if a good proportion of my subscribed service goes nowhere.

  • tiny_Eggy #31 1 year ago

    GamesConnoisseur
    21/04/11 @ 10:01


    You need to get some perspective.

  • Machetazo #32 1 year ago

    I vote "unscheduled", since this reaction, today, goes a long way towards explaining the service's behaviour, yesterday.

  • DozyKipper #33 1 year ago

    Shucks. I need multiplayer action. I've got cold toikey.

  • Eighthours #34 1 year ago

    Sigh. Every time PSN gets a bit glitchy now, we're going to think that Anonymous did it. And hey, I'm going to join the party! Even though they said they wouldn't target PSN anymore, given the hilarious failure of their Sony store stunts a few days ago it's not beyond the realms of possibility that they've switched tactics again.

  • M_of_the_sys #35 1 year ago

    Is it a leap year again already?

  • icematt12 #36 1 year ago

    Well, I downloaded updates for Killzone 3 and Home overnight using PS+ and downloaded 1.02 for Modern Combat Domination like 2 minutes ago.

    I would rather companies come out honest. The tech used are complicated and things can and do go wrong, they earn my respect more being open about the issue than coming out with bull like maintenance.

    EDIT - Caps Lock fail
    Edited by icematt12 at 21/04/11 @ 10:34

  • ATNR1 #37 1 year ago

    PSN was down the whole weekend here in South Africa and I couldn't access any of the websites either, eu, za or usa. Logged in last night though all the websites running over here at the moment too. It all happened on the damn day I got my new router too, leaving me in thinking that is was due to the router. So I spend a good amount of time forwarding ports and such, before I tried to open the websites on my PC to see if PSN was down. Doh!

  • coolbritannia #38 1 year ago

    It's a shame Sony still lie to their customers over stuff like this, Major Nelson would have posted something by now admitting there was a fault.

    That said, PSN is free, so you can't really complain.

  • patch #39 1 year ago

    I was trying to log onto the web based PSN all day yesterday (uk.playstation.com, killzone.com etc.) and couldn't get in. Was fine using shop & downloading yesterday, left PS3 on downloading (set to shut down automatically) and it stopped 9% into Pain.

    I'm guessing this is unplanned as they're usually pretty good with up-front notifications, plus I saw nothing on the issues I had yesterday.

  • jamiewillz #40 1 year ago

    god the only time i can play online when my girlfriend sleeps pretty gutted lol but tough she gona deal with me gaming later

  • jamiewillz #41 1 year ago

    they are updating the store and few more things

  • chrisjm #42 1 year ago

    /\ stealth gf post. /\

  • dfua #43 1 year ago

    Annoyingly this affects Qriocity as well, the website still works but you can't login. Not good for a paid service, how often does iTunes or Zune go down for maintenance?

    Also, given that Sony are pushing using the PSN login for more things you would think login servers would be independent. Microsoft don't take down the whole passport system when doing maintenance on xbox live.

  • DeanDMX #44 1 year ago

    Timing maintenance with the launch of a major game. Good thinking Sony.

  • jamiewillz #45 1 year ago

    wtf that gotta do wiv this blog

  • RodHull #46 1 year ago

    I upgraded to PS yesterday and planned to download my freebies this morning. Cheers Sony!

  • mss99 #47 1 year ago

    What annoys me is that planned or un-planned these outages always occur around the day the store updates. With the bank holiday weekend looming I hope this is sorted quickly.

  • GamesProgrammer Verified Games Team Programmer, Eutechnyx Ltd. #48 1 year ago

    Portal has just arrived will get home to play it in 6 hours, sort it out before then please Sony.

  • sega #49 1 year ago

    @jablonski - how could skynet go online today when the opening line to Terminator 2 was '3 billion human lives ended on August 29 1997'. Unless you're going by the latest film or something but I say only the first 2 count. End geek rant.

  • 32768Colours #50 1 year ago

    @MaoZedong

    Agreed. It reads more like an IT helpdesk request than a news item!

  • DannyXanny #51 1 year ago

    Still not up i want to activate my portal sony u dicks.

  • Darren #52 1 year ago

    Love the way Sony never bother to notify its users ahead of time about planned maintenance like Microsoft do. That's just unforgiveable IMO, especially as you never know until you check whether PSN is genuinely down or just undergoing maintenance. How about showing a little bit of courtesy toward your users, Sony? It doesn't take much effort as it can all be automated? Ask Microsoft if you can't work out to do it? :p

  • Architect_z #53 1 year ago

    O well, good weather today, i'm off to the park. ^_^

  • oldschoolsoviet #54 1 year ago

    PSN has been sketchy over the past week, to say the least. Numerous attempts to log in, with no guaranteed sucess, random error codes with failed attempts, trophy sync problems etc. Whether it's an after-effect of Anon or others with DDOS attacks, or yet another bug that's been rumoured affecting network stability, or just gremlins, who knows ?

    If the maintenance sorts all this out, and it's back to normal, it's about time. I'll even be patient with the inevitable following update.

  • FlipC #55 1 year ago

    Socom 4 and Portal 2 released today and someone decides this is the best time to do maintenance on the servers... yeah totally buying that Sony.

  • jonbwfc #56 1 year ago

    @dfua "Annoyingly this affects Qriocity as well, the website still works but you can't login. Not good for a paid service, how often does iTunes or Zune go down for maintenance? "

    Odd coincidence (or possibly not) - the iTunes Music Store was actually partially down last night. You could browse around, but if you tried to buy anything it rejected your password. May still be affected, haven't tried today. That's happened a couple of times since Christmas.

    Edited by jonbwfc at 21/04/11 @ 15:37

  • PixelPirate #57 1 year ago

    Just got posted on the sony blog

    As you are no doubt aware, the current emergency outage is continuing this afternoon and all Sony Online Network services remain unavailable. Our support teams are investigating the cause of the problem, including the possibility of targeted behaviour by an outside party. If the reported Network problems are indeed caused by such acts, we would like to once again thank our customers who have borne the brunt of the attack through interrupted service.
    Our engineers are continuing to work to restore and maintain the services, and we appreciate our customers’ continued support. For further information, please refer to updates on PlayStation.com, here on PlayStation.Blog and via our @PlayStationEU twitter feed.

    oh great, does this mean Anon are at it again... on portal release day? If it is them they pretty much just f*cked themselves royally....

  • PixelPirate #58 1 year ago

    @jablonski - how could skynet go online today when the opening line to Terminator 2 was '3 billion human lives ended on August 29 1997'. Unless you're going by the latest film or something but I say only the first 2 count. End geek rant.

    @sega

    They are referencing the "Sarah Connor Chronicles" which are apparently official cannon. They pushed the date back to today with some funky time travelling, malarky

  • DannyXanny #59 1 year ago

    Cracking start to the valve/sony partnership cant even activate my steam account, nice sony well dun.

  • DannyXanny #60 1 year ago

    PSBlog: While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we’re able to get the service completely back up and running.

    w00t.

  • denyason #61 1 year ago

    i can still surf the web, use iplayer on my ps3 but damn no psn for gaming. there website says it would take 1 to 2 days to fix!
    what gets me is these pointless error codes- just tell us what is going on so we dont have to search the web or reset our routers....

  • dec_2011 #62 1 year ago

    Does anyone know how long it`s going to take for it to come back online?

  • KILOGREEN #63 1 year ago

    WTF this has been going on 4 a week. its been kicking me out of KZ3 and now wont let me login. i called my internet service and they got me a new router. I just got paid and im going to gamestop to get me a xbox 2day. im done with ps3 and its network

  • tiny_aaron #64 1 year ago

    Too right but Xbox isnt much better with the Rings of Death, im just about to send mine off for 81 pound!!! But i cba with the server always being down!,

  • tiny_aaron #65 1 year ago

    PSN has been hack and wont be back online for 1-2 day min! you should have had a email from PSN through your email account..?

  • KILOGREEN #66 1 year ago

    just got my xbox plus deadspace2. i said i was done with the ps3 and its networks poor service. now i need 2do sumthing with my old ps3. i gave my game away already burt debating if i should destroy my ps3 and post a video on youtube of it. GO XBOX

  • KILOGREEN #67 1 year ago

    just got my xbox plus deadspace2. i said i was done with the ps3 and its networks poor service. now i need 2do sumthing with my old ps3. i gave my game away already burt debating if i should destroy my ps3 and post a video on youtube of it. what should i do with it ppl?

  • KILOGREEN #68 1 year ago

    im sorry i mean left4dead 2

  • EliteDarkLord #69 1 year ago

    I wanted to slay some god dam dragons online with me fellow warriors GOSH

  • opticmonkey66 #70 1 year ago

    I just bought Midnight Club LA and wanted to do some online crusin but it keeps comin up with an error code...pissed! Over and out from the UK

  • opticmonkey66 #71 1 year ago

    COME ON!!!!!!!!!!!!!!!!!!

  • matty1448 #72 1 year ago

    im soooooooooo bored the only thing that i can play! i hate whoever hacked! kill them!

  • Mrdjay61 #73 1 year ago

    23-04-11 at 15.30 and still not up ; KILL ALL FECKIN HACKERS AND CHEATERS KNOW!!!!!!!!!
    I need to play KZ3, Im getting withdrawal symptoms,

  • Mrdjay61 #74 1 year ago

    Looks like I might have to fire up my Gaming PC for the first time in 8 months just so I can get a bit of multi play time, Major Bummer!!!
    Just my luck steam will probably also be down

  • tudorluny #75 1 year ago

    still down in ireland ,wanna get back on black ops n whup a bita ass,

  • BLACKOPS247 #76 1 year ago

    yeah its down here in ireland too im so f**kin bored man im tellin ya

  • badcat337 #77 1 year ago

    Totally ignorring cant enter here in denmark either