Eden working to eliminate TDU2 bugs

By Wesley Yin-Poole Published 14 February, 2011

"Thanks very much for your patience."

Atari has promised Test Drive Unlimited 2 owners that developer Eden is working as hard as it can to fix game breaking bugs.

The PC version reportedly suffers from a long list of technical problems that prevent players from logging in. Console owners have reported similar issues and in-game glitches.

In-game currency is disappearing and car wheels are the wrong colour, Blue's News reports.

TDU2 is a free-roaming racer that is always connected to the internet – where available.

In the game's official bug progress thread, Eden moved to reassure disgruntled fans that fixes are on the way.

"We're still seeing reports from players stating that they can't log in," said a community administrator. "Getting this fixed is a high priority issue for us and we hope to have it fixed soon.

"Additionally, we are also seeing intermittent connectivity issues with the PC platform regarding multiplayer connectivity within the game. These issues are being looked into as well.

"We'll continue to work on updates throughout the day. There are several fixes in the works that are scheduled to go live soon, once they have been finalized and tested by QA. The ETA on these updates is Monday evening, Pacific time at the earliest. Before these updates go live, I do apologize that some players may continue to experience login troubles, along with intermittent outages of multiplayer functionality and Casino games. Thanks very much for your patience in this matter. We're working as hard as we can to make TDU2 a solid experience for our PC players."

Picture of Wesley.

About Wesley Yin-Poole

Wesley is Eurogamer's news editor. He likes news, interviews, and more news. He also likes Street Fighter more than anyone can get him to shut up about it.

Read more articles from Wesley by visiting the Wesley Yin-Poole archive page.

You may also like...

Comments (35) Latest comment 1 year ago

Comments for this article are now closed, but please feel free to continue chatting on the forum!

  • riz23 #1 1 year ago

    I guess this is what happens when you are determined to ship your game before the end of the fiscal year.

  • roquey Verified Lead Quality Assurance Tester and Compliance Specialist, Universally Speaking #2 1 year ago

    Wheres the report to trading standards for this one then? Seems like its all about the benjamins.

  • lcmnick #3 1 year ago

    Post deleted at 12:48:44 14-04-2012

  • Anthony_UK #4 1 year ago

    Eurogamer looks like you haven't actually spoke to Atari or Eden and just lazily copied that from the official forum...... Do some bloody reporting for a change instead of waiting for VG247 and copying them..... All the free Jolly's to press events around the world must to hard work, but please try...

  • 12312345 #5 1 year ago

    here's a thought. get testers 2 actually test the game. this type of fucking mess up will only get worse because of internet patches. lazy fuckers

  • BBIAJ #6 1 year ago

    Just got hit with a corrupt save file this morning, so that's all my progress since Thursday gone...

  • lasersrule #7 1 year ago

    There's a big difference between having testers/QA finding bugs and actually having the resource to fix them.

  • Dimrill #8 1 year ago

    It's more the sodding corrupted save games that's the problem. I've lost 35 hours worth of progress from it.

  • DAN.E.B #9 1 year ago

    "Thanks very much for your patience."

    your welcome Eden!
    im patient enough to not buy your broken game until you get round to fixing it!

  • Darren #10 1 year ago

    Erm... didn't TDU2 have a beta which should have allowed the developer to fix bugs? If so then why was it that over the weekend I couldn't even resume my save game, which I've been playing completely solo, without trying two or five times (which usually returned me annoyingly to the title screen)? If TDU2 is this buggy now post-beta then I dread to think what it would have been like had it not had one! Did they learn nothing from the first game? :o

  • asphaltcowboy #11 1 year ago

    Shonky.

  • Darren #12 1 year ago

    @BBIAJ - My condolences... that is the same thing that happened to me with the first TDU on the 360 which is why I never played it beyond those 10+ hours. Fortunately with the PC version of TDU2 I can backup my saves and that is what I have been doing every time I quit the game. I've put it over 16 hours so far so I'd hate to lose all my progress especially as I've unlocked Hawaii, reached level 13 and done many of those tedious Licence Tests.

  • winter #13 1 year ago

    got TDU2 on the PS3 today as a valentine's prezzy of the wife, so far i've come across
    vanishing opponents and other vehicles, and the frame rate drops horrifically when there
    are several online players in the same vicinity.

    to be fair, this also happened a bit on the TDU on the 360, but i don't recall the frame rate
    being quite so bad?

  • Subdominator #14 1 year ago

    Well isn't that nice for their PC customers? And what about us console gamers? Three months for MS QA to approve the patch? This is ridculous, first they let this bug infested mess loose (yeah, I know MS QA doesn't check for content bugs, only for consolebreaking stuff but still ...), now they keep us from getting a fast fix. Of course Eden is the real problem here.

  • BBIAJ #15 1 year ago

    @Darren:

    That's what I'm going to be doing with my newly restarted game, making a copy of the save to a USB stick every time I quit, in the hope that the copy itself isn't already corrupted.

    If it happens again though, it'll be a perfect excuse to get started on Dead Space 2!

  • kristo #16 1 year ago

    I'll wait to pick this up for 5 euros on the next steam sale. I don't see why I should pay full price to beta test this game. Seriously. Pretty piss weak performance. Still, they got the good reviews they needed to push those sales. Sell out bastards.

  • DAN.E.B #17 1 year ago

    betaTest Drive?

  • Roland_D11 #18 1 year ago

    The worst thing is that the first TDU had many of these issues as wel (at least for me)l. I bought it near release on PC and the online features were very buggy and it crashed constantly. I hoped Eden would have learned from it...

  • Harmonica #19 1 year ago

    It's not that buggy. One of those games where reports like this sound bad, and then you play it and experience a small fraction of the problems the moanier contingent are reporting, with them rapidly diminishing.

    Example, when it first came out in US there were few reported problems. When it arrived in the EU there was too much server load and a load of problems were created. Within hours a few of them had been dealt with, explained or a work around posted (by Eden). Initially there was a big problem with a loop on the title screen because the server couldn't log people in. A workaround was posted which involved taking your cable out, and then it was no longer a problem. Now it's fixed.

    There was a problem with other cars not appearing very often, they fixed that in a few hours. It remained laggy for a few hours more but they've largely fixed that (except for those players with poor connections who are naturally laggy). The casino DLC wouldn't do much at first and you couldn't get into the game rooms. A few hours later, you could get into the game rooms if you persisted for a few minutes, and people showed up. On Sunday they fixed the casino so it's largely working perfectly and is a joy to play.

    The remaining problems involve clubs (clans in game), which is hopefully being restored later today - it was working fine but people found an exploit so they took it offline initially. Unfortunately that affects the social area of the game so knock on is a few features are down, like editing your profile and viewing others profiles and things.

    So yeah, undeniably it had a rocky start with all sorts of odd things going on, but the response from Eden was instantaneous. They've run a really tight ship. It's probably the best handling of a bad situation I've seen recently.

    If you were thinking of buying it I would read what users are posting about it, and judge over the next few days whether the situation has improved.
    Edited by Harmonica at 14/02/11 @ 14:47

  • homerramone #20 1 year ago

    The casino hasnt worked since day one - I would hardly call that intermittent !

    Not tried an online race, but there are a few places that ive tried to get to and been told 'servers currently unavailable'

  • mcmothercruncher #21 1 year ago

    I'm backing up GT5 to usb after every session, following a corrupt save. This kind of shit you used to avoid on a console...

  • KrazyFace #22 1 year ago

    Well well, for once I'm glad I'm too poor to afford this at the moment! The last game I bought was Fallout Vegas (special edition) and we know what a buggy crock of shit that turned out to be, but at least Eden are trying to fix this, rather than just throwing their hands in the air and going "I dunno, it's an old engine"!

  • BBIAJ #23 1 year ago

    Has anyone else found that despite being connected to the TDU2 servers, and seeing other players on the map via the GPS, you're randomly just not playing or seeing anyone?

    Only fix seems to be a reboot...

  • BBIAJ #24 1 year ago

    @KrazyFace:

    To be fair though, the majority of TDU2's problems can be put down to server load and stress, making them more immediately fixable, whereas Fallout: NV required the patch to pass Microsoft's certification process.
    Edited by BBIAJ at 14/02/11 @ 15:52

  • Anthony_UK #25 1 year ago

    @Harmonica

    You either sound like you work for Eden or are a member of the TDU2 Defence Force, seriously i'm enjoying the game at the moment despite the current situation, but claiming the game is anything but broken at the moment is just wishful thinking.

    Servers are hit and miss to whether there online, and other players currently so laugh it's not even fun, multiplayer games still keep booting you mid race, game saves being deleted and clubs and other various elements of the multiplayer are either broken or in the process apparently of being fixed.

    Love the ambition of Eden with this game, but it's still a mess at the minute

  • DozyKipper #26 1 year ago

    Considering this is supposed to be an online multiplayer racer, where are the goddamn people? And only 8 at a time? Really? That's a bit wank.

  • Harmonica #27 1 year ago

    That's just histrionics. Game is absolutely playable. Of course, saying positive things about any games means you must have shares in a company or something.

    TDU Defense Force, that the one with the giant ants? Yeah I'm in that.
    Edited by Harmonica at 14/02/11 @ 16:08

  • Robinsonhtid #28 1 year ago

    Well said harmicoa

  • Murton #29 1 year ago

    "There's a big difference between having testers/QA finding bugs and actually having the resource to fix them."

    I'd say that any studio that lacks the resource to fix bugs should probably close down as they're not fit for high end games development. This is clearly a case of the game not being ready before the desired release date and then getting released anyway, ruining the credibility of the developer and throwing the community management team into constant damage control mode, it's a terrible problem that has been getting progressively worse throughout this generation.

    Of course this begs the question why the bugs weren't fixed prior to release. Potential reasons include devs dicking around with content until too late in the cycle (happens all the time) or simply devs not bothering to fix the bugs in favour of doing something else, DLC perhaps, could be anything really. But then it's unfair to blame Eden for everything, Atari could have delayed the game to give them time to fix it and MS/Sony could have failed the game at submission for not being up to scratch, though if we learned anything from Fallout 3 and similarly broken games it's that neither platform holder has the balls to call out a developer on quality assurance and risk handing their rival a temporary exclusive while bugs are fixed. Plenty of blame to go around, may as well share it amongst all involved.

  • Brev2034 #30 1 year ago

    To all those that have had corrupt save data I know someone who got in touch with eden/atari and told them and they gave the $2,000,000 ingame cash has compensation

  • DodgyPast #31 1 year ago

    The beta testers have been fairly heftily muzzled since a lot of the issues were reported by them but ignored by Eden.

    Not really a unique thing in the software industry.

  • Lord-Nicon #32 1 year ago

    I can't play if im in xbox live, the game keeps loading but i can never go out of the garage.

  • Beano #33 1 year ago

    What about fixing the broken car physics and soddy handling, Eden?

  • Tinrib72 #34 1 year ago

    Kinda glad in a way that I'm too skint this month to pick it up. Hopefully I'll pick up a discounted copy next month with patches ready to go.

  • D-DAY-Devilduff #35 1 year ago

    two words (( quality control )) for games as this game is backwards we should be compensated for this balls up