Sony limits GT5 to ease online gridlock
Best advice? Disconnect the internet.
Sony has had to limit some areas of Gran Turismo 5 while it works out a way to ease the online congestion currently crippling the game.
Sony is sorry, but the high demand coupled with GT5's constant communication with the internet is causing all sorts of problems that spill over even into single-player races.
Sony's temporary solution? Disable your PS3 internet connection.
"Because GT5 performs online access not only when participating in online races and using community features, but also when starting the game and during the various screen displays in GT Mode, unfortunately this online congestion is also affecting standard gameplay," wrote Sony on the GT5 in-game news feed.
"Currently we are simultaneously working on several different solutions to improve the network status and alleviate the network congestion as soon as possible. We are expecting to be able to provide a proper online service again soon.
"We sincerely apologise to our customers for the inconvenience."
Eurogamer's Digital Foundry, which has first-hand experience of these issues, recalls a "longer than comfortable lag" when navigating the Gran Turismo 5 menus and says accessing the GT5 news feed is a "time-consuming exercise".
Digital Foundry said issues are also prevalent with Gran Turismo 5's matchmaking, which can pit Minis up against Bugatti Veyrons - the world's fastest road car. And sometimes even connecting to lobbies doesn't work.
The full message from Sony reads:
Notice Regarding the Status of the Online Service
Currently the online service of Gran Turismo 5 (GT5) is experiencing some extreme online traffic congestion.
Because GT5 performs online access not only when participating in online races and using community features, but also when starting the game and during the various screen displays in GT Mode, unfortunately this online congestion is also affecting standard gameplay.
If you are experiencing the following symptoms, we recommend that you temporarily play GT5 without connecting the PlayStation 3 (PS3) to the network.
(A) If you are finding it takes several minutes before being able to perform any actions in the following screens:
- Before the start of the opening movie, immediately after launching the game.
- At the top screen after the game has started.
- In various screens within GT Mode.
(B) Or, when it takes several minutes or more to gain a result when the following operations are performed:
- When entering the open lobby, if it takes several minutes or more before the room list is acquired and displayed.
- When clicking on an ID in the participant list of a room, if it takes several minutes or more before the menu appears.
- When writing on the message boards within Community, if it is taking several minutes or more for your posts to appear.
*Also, some of the following features have been limited intentionally as a measure to temporarily alleviate some of the network traffic. Due to these limitations, you will find that:
- The viewing and update of the [Log] in the Community section of GT Mode has been temporarily disabled.
- Changes to the Profile may not update in some cases.
- Changes to the Friend List may not update in some cases.
Currently we are simultaneously working on several different solutions to improve the network status and alleviate the network congestion as soon as possible. We are expecting to be able to provide a proper online service again soon.
We sincerely apologize to our customers for the inconvenience.
Reference Information
Temporary measures you can take for playing Offline.
The following are procedures for preventing the PS3 from accesssing the network when playing GT5.
Please note the steps introduced here are only temporary procedures you can take until the network conditions are improved.
- If GT5 is currently running, please quit the game.
- Go to [Settings] -> [Network Connections] -> [Internet Connection] and swtich the selection to [Disabled]
- Start GT5.
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Comments (100) Latest comment 2 years ago
Comments for this article are now closed, but please feel free to continue chatting on the forum!
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PGR-style 'Cat and Mouse' anyone!
Seriously tho, not a good situation for a flagship title to be in. I can't imagine they underestimated the server load, I mean come on. I can't think of a more anticipated title in recent years.
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It's not the crashing that is a problem, it's how quickly they can fix it becoming a problem when quickly takes a long time.
Give them a few days to sort things out which might even happen before the weekend.
edit: typos
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beta
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While i agree they should of had this kind of thing covered off the game is by no means a mess or 'rushed out'. Have you played it? I was on it for 5 hours solid last night and couldn't put it down! The game is by no means a mess but yes the infrastructure should be more robust to be able to cope with the demand for this game.
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If it doesn't quickly however, then it is probably not a capacity problem but code and an entirely different story. Even big online only companies like Blizzard face these kind of problems once in a while.
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This industry is getting terrible at launching working games, I don't care about your deadlines release a working game if you take peoples money you cretins. Games today are just not a good advert for buying at launch, at a high price.
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Surely Sony had a good idea how popular the game was going to be, and then possibly carried out some more adequate stress tests on their servers accordingly (pretty sure that sort of stuff would, should, and can be done)?
Mind you its not the first time that a game has had problems due to the sheer volume of traffic hitting the servers (seem to recall GT4 having issues on 360 and PS3 when that was first released, due to volume of network traffic - or was that some other reason)
Really want to get GT5 as have been a fan of the GT series , since the early days.....though I'm thinking I may go for Forza 3 in the meantime
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You mean GTA4, right ?
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Doh! yep of course I do...cheers Beano.
If I'd followed the 6 P's , I would not have submitted that comment until I had proof read it
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No need to disable the Internet connection or even pull out the ethernet cable as some people have reportedly been doing.
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Agreed - a sign of success that caused the developers to rest on their laurels and to be sloppy and lazy.
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I only use it for BD now.
I got fed up ALWAYS having to do a 30 min update EVERY time i wanted to do anything...
The 360 has the odd update but it only take seconds and this is fine as i have a 20meg connection.
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I feel sorry for all the hardcore GT fans who've waited so long only to experience these problems. It isn't too unusual for big releases to have problems on release (anyone remember waiting 20mins to get a games of Gears 2) but it rarely (never?) crosses over into the single player experience. That is the really big error, letting a shoddy online mode ruin a rather fantastic offline experience.
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So I take it you only ever turned your PS3 on once every month or two? Exaggerating to make a point certainly has its uses, but I think you might be pushing it a bit here.
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I don't have an official membership card, but as a random "defense" I could say that it's hardly unusual for games with online components - on all platforms - to have server problems the first few days after launch, and sometimes longer.
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All handled by western developers who, as is fairly well established this gen, are far more capable when it comes to online functionality.
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So now we're tuning our PS3's instead of cars?
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i'm sorry.
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GT5 has everything Forza 3 has and is equally as good in those departments. What Forza 3 lacked was bulk, something GT5 and Blu Ray doesn't.
As for the comment about the game being unfinished and still getting a 9... Please.
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So tell me, what does Forza 3 do that GT5 can't? I'm failing to see it. Remember, I have both so no telling fibs.
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edit: what's the point of this?
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Next.
The point of this is, you are slagging off GT5 saying Forza does everything better. I'm asking you to expand on your comment. Problem is, you are struggling.
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Those would be the things I would mention just from reading the review.
edit: see no struggle at all
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I genuinely want to know what he thinks Forza 3 does better than GT5.
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Loving GT5 with the GT Force Pro while sat in my playseat. The wife doesn't think it's normal behaviour for a man who's in his late 30's but hey she's a religious fanatic who goes to temple every Saturday
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Graphically it is better than Forza 3 in everyway possible apart from the crowd. Damage modelling looks amazing, not sure what you are reading, or looking at? Livery customisation in Forza 3 is fantastic as is the marketplace and Forza certainly wins hands down there.
As a driving game though, Forza 3 feels wrong compared to GT5. Can't explain in words really, but it's as if the cars in FM3 are on a pivot. Cars in GT5 feel more realistic.
Some things (mostly online side) are better in FM3, I've not once said it's a poor game remember... but overall, as a car game, GT5 is better in the parts that matter.
EDIT - not sure what paying £40 a year for XBL has to do with anything?? Games are still released 'broken' on that service.
EDIT 2 - oh look, negative feedback as I've 'dissed' the 360... Pathetic.
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That would be the Eurogamer review.
edit: and the xbox live comment probably means he has more faith in the stability of Live than he does PSN, which is probably true. Black Ops is a good example...
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Whilst I don't agree with this system of progressive damage, once you get to the top levels it's impressive.
How reviewers can release reviews on a game this big after a matter of days is beyond me.
EDIT - Yeah, XBL is stable. Xmas? As for Black Ops, it's the same issues on the PS3 as on the 360. I don't see your point?
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Like both consoles for different reasons, and my iMac with bootcamp is also good fun for different games. My wii not so much...
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Fair enough... but why?
You don't really think that the XBL fee goes to keeping the service up and developers doing their job?
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Autolog says "hi".
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What are you talking about?
This article is about GT5 server load - not PSN being unstable. PSN is working just fine and not affected by the GT5 issues.
"lol, this is turning into GT5 - Fanboy Warfare "
Relax before calling other people fanboys - read my previous posts.
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I can't stand this school playground attitude that insists Microsoft are somehow evil and ripping off everyone all the time.
I choose to pay for live. They don't force me to pay it. They continue to make it worth my while to pay it and that's why I don't mind doing so.
If they stop giving me a reason to pay then I would.
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I would hope a bug like this wouldn't get through Microsofts QA, but they've failed before...as for GT5, i stand by original comment:
'Online problems with new games are the norm, lots of games buckle under the strain, what is singling this one out is the fact that strain bleeds through into single player, which is ridiculous.' I can't think of a game on the 360 that died in single player from network strain. Please educate me if I'm wrong.
edit: Rumpy, me neither, £26 a year for Live is a bargain in my opinion.
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but based on the reviews I've read (I admit I've not played it)
please stop going on, you don't even own the game.
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I actually dont agree with that either
Sure, initial online problems are unfortunately not rare but when it does happen it get all of attention and the majority of online games which works fine from day 1. is forgotten.
"I can't think of a game on the 360 that died in single player from network strain."
Me neither, but I cant think of another PS3 game that does either. Or any PS3/360 game that constantly tries to communicate with a server in single player mode - without the ability to to the work in the background so not to interfeere with the user experience. This is sloppy programming + lack of planning, and not network issues.
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They did...lol
To people that mention other games,sure but i don't remember Activision,Bungie telling people "unplug your internet if you want to play"...not to mention that those games had(have) far bigger online userbases than GT5
This is just sloppy work,nothing else...
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Take that Plus subscribers.
Would never happen on the 360!
etc
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The main aspect of GT games has always been the single player and unlocking things, so it is hardly the most significant part of the game that will be inconvenienced (for most people), while Sony optimise the network or change the network code.
Given the severity of the network problems, I'm guessing that GT5 is selling by the bucket load, or many new PS3s are coming online. If the popularity of COD, NFS, ACB and GT5 are as we are told, and they are all being heavily used online on PS3, it is going to take a little time to add more PSN capacity, and leading up to Christmas is always a congested internet time anyway.
The single player online communication for GT5 was probably added as a means of detecting and bricking ps3s illegally using the game in the future, which now looks to have backfired slightly.
But it is not a deal breaker for me, will be getting a copy soon enough to add to the network congestion.
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Im happy with my gt5 but to claim Forza is shit goes onto prove u havent played it or u arent a core fan of sim racing. What do u think the lot of us sim lovers have been playing all this time ?
Oh u probably thought we hid under the bed till gt5 arrived. Theyre both exceptional racing experiences. Stop throwing stupid uninformed comments about. There's a reason they both scored a 9.
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But seriously have you seen the trees in this game its like going back to the ps1 era of crappy background models.
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Sony 'can't do' networked software and services.
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Its normal for alot games to be broken online for the first week, not that Im excusing GT5s current online situation.
Gears went for a year before they patched the ridiculous host lag, The Darkness was unplayable online, Forza 2 was laggy as fuck for a week when playing online - blah blah blah.
Nothing to do with psn or xbl, its the actual games infrastructure.