Realtime Crisis

The collapse of Realtime Worlds will impact UK development for years to come.

Published as part of our sister-site GamesIndustry.biz's widely-read weekly newsletter, the GamesIndustry.biz Editorial, is a weekly dissection of an issue weighing on the minds of the people at the top of the games business. It appears on Eurogamer after it goes out to GI.biz newsletter subscribers.

The demise of developer Realtime Worlds is something of a seismic shock for the UK games business, and especially for the town of Dundee - one of the locations where game development has particularly thrived in this country over the past decade.

In the immediate term, it means that hundreds of developers are out of work. The human cost of a company of this size collapsing is immense. Families will be uprooted and relocated, and some will struggle to keep their heads above water, especially since the firm apparently lacks the funds required to pay wages and redundancy packages.

In the longer term, however, I suspect that the impact of RTW's demise will be felt by the UK games business for many years to come. The company's failure is not entirely a shock - it launched an MMO-style game which was hugely expensive to develop, but which received poor reviews, a combination which would be a fatal blow to most game companies. The scale of the failure, and the context in which it has happened, however, will have a major impact on how the industry does business.

Realtime Worlds absorbed an absolutely vast amount of investment - over $100 million of publicly declared investment. It worked on a game which was enormously ambitious, but seemingly dogged by poor management, leading to huge delays and, I suspect, vast amounts of wasted development effort on features and content that didn't make the cut. According to its newly-appointed administrators, the end result is a firm that's £3 million in debt and can't afford to pay.

When the company was taking all that investment, it looked like Dave Jones and his team were in the perfect position. He was the high-profile developer, the creative mind behind the global brand that is Grand Theft Auto - a name which would resonate in the boardrooms of investment firms just as well as it does in the bedrooms of college students. GTA undoubtedly opened doors, and Jones' bullish style, his aggressive talk which minced no words about taking tens of millions of dollars to build a great game, is exactly the kind of thing that some investors want to hear.

Independent developers have often struggled to make themselves attractive to large investors, so what Jones was doing looked like magic. Some even felt like RTW was blazing a trail that the rest of the industry could follow, opening doors to major investment which other developers would be able to pass through.

In light of what's happened, we need to question just how happy that idea actually is. Nobody is questioning the assertion that making modern games is expensive, but it's not this expensive. APB, in the cold light of day, is not a $100 million game. It's not a $50 million game. It's a much cheaper game - $10, $15 million perhaps - which has exceeded its timescales and its budgets over and over again, and that may well have happened precisely because RTW's success with investors led senior members of the company's staff to feel like they didn't have to worry about time and budgets.

It's tantalising to wonder what would have happened to APB if it had only been able to secure $20 million in funding. With five times less budget, would the project have been abandoned? Or would the pressure have forced the game's management to tighten up their processes, lock down the design in detail and nip impossible ideas in the bud early, and deliver a better game several years earlier? We'll never know, of course, but the reality is that very few of those $100 million can be seen at work in what eventually shipped.

So while it's obvious that investors are going to be much more wary of independent studios in future - and frankly they weren't exactly embracing them with open arms to begin with - it's perhaps less obvious, but even more important, that studios should also be wary of investors, and of drowning their creativity in cash. It sounds like a high-class problem to have, even a slightly funny one, if you're a studio eking out a living on publisher advances - but the joke is probably lost on hundreds of unemployed staff in Dundee today.

Moreover, this whole affair reflects a basic disconnect between investors and gaming tastes. One of the reasons, I suspect, that APB was able to pull in so much investment was simply because it's an investor's kind of game. It's testosterone-filled, action-focused and hugely competitive and combative. It plays to precisely the kind of macho stereotype which many investors have of gaming - and which many investors themselves find attractive.

Yet the reality of gaming's audience is somewhat different. There are, of course, many macho, combative games out there, and many of them are very successful - but studies have suggested that a pretty large majority of gamers are actually more enticed by co-operative, social style play than by direct combat. That's only likely to become more important as gaming's market expands further away from its young male origins.

Hindsight is 20:20, but for exactly that reason, it's also very useful as a learning tool. In hindsight, then, we can see that investors were probably backing RTW for the wrong reasons, that RTW was taking its success with investors as a licence to go over time and over budget, and that the result was a product which cost vast amounts to develop but didn't have much to show for it. Even the most fundamental financial calculations around APB don't make sense - had the game managed to attract a couple of hundred thousand subscribers, a moderate success for an MMO, it's still hard to see how it would ever have recouped its development costs.

Meanwhile, elsewhere in the industry, companies have radically changed their perspective on development. Monolithic, five-year-cycle MMORPGs are still in development, of course, but short development cycles and fast iteration are becoming popular models for many online games. Companies using those models are constrained creatively to a degree, of course, but at least they're not betting $100 million on the launch of a single product with a tortured development history.

That's the kind of model some developers are getting used to already, and others are going to have to accustom themselves to. The creation of monolithic projects funded by publishers isn't going to go away, of course, but if you're setting up as an independent studio, putting together millions and spending years building your opus simply doesn't look like an attractive option any more - and even if it does look great to you, RTW's demise is going to have investors spooked for years.

Independent developers can thrive by being nimble, efficient, and innovative, by latching onto new technologies, new creative concepts and new business models faster than those in lumbering publishers can. They can create and launch products on timelines bigger firms can only dream of, unencumbered by internal politicking and red tape. They can build prototypes and turn them into products, iterate quickly and let the public in early - and of course, they can build massive goodwill simply by being independent, by being seen as the "good guys" by media and consumers alike.

What they can't do - what Realtime Worlds tried to do, and failed in such dramatic fashion - is tell themselves and others that making a game costs $50 million (or $100 million, for that matter) and takes years and years. That's a notion which everyone needs to disabuse themselves of - developers and investors alike. The kinds of game which take tens of millions and many years to create are the preserve of giant publishers who can absorb that kind of investment in turnover figures that extend into trillions - not of an independent studio which will end up destitute should the game fail to be an enormous hit.

That, more than anything else, will be the impact of RTW on UK development - a final curtain, perhaps, on the peculiar notion of independent studios which give up all the advantages of independence in favour of chasing the dream of the big-budget blockbuster. The numbers just don't make sense, the risks don't balance out - and nobody knows that better than those facing an uncertain future in Dundee, or counting their losses in investment firms around the world.

If you work in the games industry and want more views, and up-to-date news relevant to your business, read our sister website GamesIndustry.biz, where you can find this weekly editorial column as soon as it is posted.

Comments (38) Latest comment 1 year ago

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  • Incarta #1 1 year ago

    Good article. Lesson learned. Good luck to those developers.
  • Metalfish #2 1 year ago

    It's interesting to contrast the thoughts here to those of "everyone's favourite dev who they don't actually buy games from": Double Fine -they're finding that putting all their time and money into one, big, creative (and risky) game doesn't seem worththe trouble any more.

    Again, good luck to all those ex-RTW guys, if nothing else, that character editor was incredible.
  • toy_brain #3 1 year ago

    Activision are still sending people over to interview ex-staffers aren't they?
    Much as I hate to think it (and I still have a sort of semi self-imposed ban on buying their games due to Kotick being a massive nob), but Activison's ruthless focus on productivity, hitting milestones, and being a profitable entity, might just do the remnants of RTW a lot of good.
    Learn how to plan properly, manage the project, have those clear milestones and hit them on deadline, make sure your staff understand why its important to stay on track....... yes its business speak of the highest order (If I keep going on I'll end up trying to 'leverage some synergies in line with an agressive action plan' blergh!) but annoyingly enough it works, and I'm guessing its something RTW lost sight of.

    "It's done when it's done" is not a phrase that would go down well in any other business, I don't see why the videogames industry should have any tollerance for it either.

    /Has sold his soul to the corporate world a while back. :(
  • pantherboy #4 1 year ago

    Management there was bloody awful, nothing to do with the financial climate why they went down. Very old school management style that did not scale well for a game like APB, just about worked for Crackdown (by the skin of its teeth) and with microsoft cracking a whip. Lessons never learned...
  • teh_MBK #5 1 year ago

    toy_brain: "It's done when it's done"

    This reminds of another developer, I think they were making a duke nukem game ;o). Another classic example of why deadlines are essential. It's not just business though, most things require time planning and sticking to that plan.
    Edited by 1 at 20/08/10 @ 23:23
  • bf #6 1 year ago

    As 'toy_brain' has more or less already stated the gaming industry, come to think of it all software businesses, must learn to plan properly and then execute according to plan. This is admittedly tricky if what you are doing has a research element to it but then those parts really needs to be in a separate project. If you want to develop a new engine in-house that's fine just don't try and build a game on it at the same time. I know this is not how the industry currently works but I think it is what is needed. This is where we hit boring biz terms but the industry needs to grow up in terms of project management and least not human resources. Leaving people high n dry because you've pissed away silly amounts of money is shameful.
    Oh well time to stop the rant I think, good luck to all former RTW staff.
  • Stuz359 #7 1 year ago

    The problem in tha games industry when it comes to management is that they promote from within. Basically, a bunch of people who have no management or business experience are asked to manage huge teams with massive budgets. Most of the games that are cancelled or crap can be traced back to poor management. I have seen it before and I doubt it will be the last time either.

    The industry has gotten better, but still needs to improve massively.
  • Sharzam #8 1 year ago

    I believe that you have to earn the right to say 'its done when its done' while admirable it is just not workable unless you already have an established record and income from prevous IP.

    A independant developer without some prevous big hits cannot do a Valve as they simpley dont have the heavy weight clout behind them not to mention being proven you can drive and and have direction regardless of deadlines. Atleast to start with you have to be focused and driven to hit those targets its the same for all small business regardless of industry.

    In fact even talking about people and not companys themselves, if you want to do well in the world professionally you have to knuckle down and show people what you can do buts thats a problem with a chunck of society that think of the free ride and far bigger scope than this article.
    Edited by 1 at 21/08/10 @ 00:10
  • Vulture_Cage #9 1 year ago

    As a developer I shudder when I hear the phrase "It's done when it's done". It brings to mind forced marches, constantly slipping deadlines, directionless and weak design, tech in a shambles... I feel sorry for these guys, I really do.
  • Averice #10 1 year ago

    What'd they expect, they tried making an expensive MMO without already having a following.
  • gamerBOB #11 1 year ago

    It's a shame the game didn't perform well. If the project (and the concept of the game)was scaled down slightly and was made available on consoles it may have faired better.

    Good article and good luck to those from RTW.
  • Sonic_D #12 1 year ago

    Good article, apart from the bit about RTW getting investment because APB was a macho game. That doesn't hold water to me. I think they got the investment as there was a lot excitement around RTW after Crackdown and because many gamers (me included) were hyped up for what was being touted as APB.
  • TheLittlestHobo #13 1 year ago

    Rob imo I think it pulled in investment because it was an investors kind of game for different reasons. I'm sure a lot of investors saw it from a spreadsheet point of view i.e they just crunched the numbers of the GTA/WOW markets.

    Also: "but studies have suggested that a pretty large majority of gamers are actually more enticed by co-operative, social style play than by direct combat."

    Maybe I'd agree with that sentiment if it was a game aimed at casual gamers e.g facebook (which I'm assuming the above quote relates), but APB's target audience was the discerning PC gamer. A place where direct combat games are still dominant and desirable. The game suffered because it was just poor. This all just seems like the old story of clueless investors and poor management.

    Shame, I hope some good comes out of this, e.g all the R&D they've done and the awesome customisation stuff will find it's way to a good home, maybe Rockstar?
  • Zaiz #14 1 year ago

    @LittlestHobo

    Direct combat is going out of style on console? Also I wouldn't say the PC gamer is more discerning, honestly. I bet if APB was released only on 360 or PS3 it'd still have flopped.
  • Trikk #15 1 year ago

    They tried cutting corners and save money on the wrong things.

    APB felt no different than any other mainstream title. The design problems were the same as we've seen time and time again. It just feels like game developers aren't players themselves and have no fucking clue what people actually want to play. I'm not gonna pay money every month for you to host game servers for me. There's plenty of games with free game servers and pretty much identical game play.

    APB offered NOTHING persistent or lasting. The most critical part of an MMORPG is to justify that monthly cost you are charging and they simply didn't. Chalk it up to greed, incompetence, whatever. You think people would learn after seeing the massive failures Tabula Rasa and Global Agenda.
  • jimr9999us #16 1 year ago

    Great article, great insights. Independent filmmakers don't make $100,000,000 movies, it appears independent game developers will no longer be making $100,000,000 mmog's.

    Man that's a lot of zeros to just make disappear.
  • dudefella #17 1 year ago

    $100 mill is a ridiculous sum of money for any game, but this is just completely absurd. It all sounds like terrible management.
  • Ryboy #18 1 year ago

    I do feel for the guys who have lost their jobs, but I have no sympathy for the upper management or the investors.
  • Dylbot #19 1 year ago

    If anything should be taken away from this experience, it's that you can make a bug-ridden, boring, wonky piece of shit of a game, and the average score can still be dragged way above what it should have been if you include extensive and frankly brilliant character customisation tools. I feel sorry for RTW, it was clear that they had a good vision for the game, and even though they fucked up you can still see it shining through in places. I hope the staff get taken in by other UK devs.
  • BillyBrush #20 1 year ago

    The dirt comes out in the wash 10 years down the line, and you can bet your ass there will be a lot of it with this company.

    Look at the credits for Crackdown 1 - Gary Penn is credited as a lead designer and he didn't even work at RTW.

    I would imagine there will have been some iffy things going on, and i don't beleive Ruffian set up just because they wanted to make console games, they surely knew a bit about what kind of things were going on with RTW.

    Some of the top guys will have squirrelled money off, that game doesn't look $100 mil even badly spent. It's a bit of a disgrace imo and very damaging.
  • coojam #21 1 year ago

    With due respect, what does a journalist on a games website know about how much it costs to make a game?
  • Ryuken #22 1 year ago

    "What they can't do - what Realtime Worlds tried to do, and failed in such dramatic fashion - is tell themselves and others that making a game costs $50 million (or $100 million, for that matter) and takes years and years. That's a notion which everyone needs to disabuse themselves of - developers and investors alike. The kinds of game which take tens of millions and many years to create are the preserve of giant publishers who can absorb that kind of investment in turnover figures that extend into trillions - not of an independent studio which will end up destitute should the game fail to be an enormous hit."

    So the relatively big-budget games should only be managed by big publishers? Sorry, but that sounds a bit short-sighted and frankly somewhat absurd. Indies should be able to manage projects properly, period. The big boys might be able to off-set certain financial risks in the big picture of their company but that 150+ man development team that just threw away millions of dollars by releasing a poor game is still gonna be fired. Even internal teams don't always get a second chance. There have been several internal redundancies in the recent years with big publishers or did we miss that? Independent or not doesn't really count, when a project is poorly managed the heads will still roll...

    EA Partners saw it coming they said, that's perhaps the biggest "WTF?"-fact to think about in all this mess. They lost money too.
    Edited by 2 at 21/08/10 @ 17:00
  • TerryCheesecake #23 1 year ago

    Dundee's a city, not a town ;)
  • dominalien #24 1 year ago

    They spent $100 million to make THAT??? They must have bought a couple of mansions, yachts and Ferraris each, then. At least that's what would have happened where I live.
  • Shikasama #25 1 year ago

    Hate to be nitpicky but there's a lot of narrative here but not a whole amount of how or why this will affect the UK games industry specifically
  • MENTAL1ST Verified Senior Software Engineer, Picsel UK Ltd. #26 1 year ago

    Don't talk pish, BillyBrush.

    Just look at wages - 300 staff x average of, say 35k per annum, over 5 years, taking 1.5 dollars to the pound gets you $78,750,000. And that's to say nothing of rents, taxes or equipment. This article is pretty much on the money as to where RTW's funds went. Remember, they had 60 people doing Project MyWorld as well as APB.
    Edited by 1 at 22/08/10 @ 00:11
  • MENTAL1ST Verified Senior Software Engineer, Picsel UK Ltd. #27 1 year ago

    [link url=http://www.mobygames.com/game/xbox360/crackdown/credits
    ]
    http://ww w.mobygames.com/game/xbox360/cr...[/link]

    Gary Penn wasn't lead designer, and he was hired as a contractor from Denki. I believe he wrote most of the script for the Voice of the Agency.
  • Bluetooth #28 1 year ago

    This article portrays the investors as a bunch of dumb idiots with a narrow minded view of what a game should be. If I was investing any money, let alone 100 million, into something I liked but wasn't an expert on, of course I would take serious consideration into what the audience wants. I doubt the investors were like "yeah, bigger guns! Here's another ten million"
  • D_K_night #29 1 year ago

    horrible situation for the families involved, but in hindsight I really wonder how exactly they were planning to compete against WoW.
  • bioreit #30 1 year ago

    I can't help but wonder what kind of effect the cancellation of gamies industry tax breaks had in this situation...

    From the article (and yes, there probably are other, unknown, factors) it appears as though RTW was around £3m in debt when it was put into administration - I'm not sure how much of a break from taxes they would have got, but I'd have a wild guess that it would add up to that kind of figure over a period of a couple of years or so.

    May not have changed anything, but it's the kind of thing administrators take into account when deciding what to do with 'failed' companies and I'd love to know if they would have let the company carry on in some reduced form if the tax breaks were still available.

    Also, probably displaying my astounding ignorance here, but from $100m of investment, they make a game which, frankly, tanks and come out with only £3m overall losses. Presumably their investors didn't have a "We'll take X percentage points of retail sales as ROI, with a minimum annual repayment of $ X million regardless of sales figures"-type contract? Which seems unusally trusting for investors.
  • SniperZoz #31 1 year ago

    pity for the company and its employees - good luck to all ...

    as said in the article hindsight is tops - but still it looks like the guys at rtw tough that since WoW is so popular and GTA is so popular then marring the ideas will give you an uber game ....
  • Scimarad #32 1 year ago

    Somebody needs to grab those customization tools so they don't go to waste!
  • StooMonster #33 1 year ago

    bioreit: From the article (and yes, there probably are other, unknown, factors) it appears as though RTW was around £3m in debt when it was put into administration - I'm not sure how much of a break from taxes they would have got, but I'd have a wild guess that it would add up to that kind of figure over a period of a couple of years or so.

    You only pay taxes on profits, not on investment; moreover, they could probably offset historic losses against eventual profits too. So, whatever the level of corporation tax it was unlikely to have been a factor here.

    I guess one could consider PAYE and National Insurance, which taxes employee jobs, but that's not what games industry tax breaks are about.
  • rashes #34 1 year ago

  • dsmx #35 1 year ago

    The lesson should be don't base your entire companies future on 1 game, that should of been learned when free radical collapsed.
  • marilena #36 1 year ago

    The article was going well until the word "opus" reared its head.

    I hate that word.
  • BobsUncle #37 1 year ago

    I worked on APB years ago when it was in pre-production. So much time was wasted on writing specs and design docs it was unreal. Not say specs are a bad thing, but when you write them how they wanted them done it is. It was like stepping back in time to IBM in the 70's.

    And the management, well... No comment.
  • RodHull #38 1 year ago

    Maybe this will spur Jones into making the Blood Money sequel I've been waiting so long for.